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Cathay Bank · 3 hours ago

VP/FVP, Branch Manager

Irvine, CA

Full-time

Onsite

Mid Level

$80K/yr - $125K/yr

3+ years exp

Cathay Bank is a well-established financial institution that values its team members and fosters a caring culture. The Branch Manager is responsible for the overall success of the branch, focusing on retaining banking relationships and developing new business while ensuring compliance and operational excellence.

BankingFinanceFinancial Services

Responsibilities

Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank

Make regular business development calls to solicit new business (loans, deposits) or improve services to clients

Oversee and/or train/guide staff to provide clients with appropriate Bank products and services

Insure that staff members provide continuous quality service to clients

Represent the bank in the community through involvement in various civic and charitable activities

Assure compliance with the bank’s policies and procedures

Maintain non-discriminatory practices in business

Perform miscellaneous duties as assigned

Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff

Assess sales results of the branch

Work with marketing dept. to develop sales programs and/or campaigns

Hold weekly sales/service meetings for briefings and debriefings

Motivate staff to solicit sales and give commendable service

Supervise training of staff on product knowledge, sales and service techniques

Provide clients with appropriate bank products and services to meet the clients’ needs

Build/enhance business relationship with clients

Make business development calls to solicit loans

Maintain, promote, enhance business relationship with clients

Set annual budget and business goal for the branch

Monitor monthly income and control expense of the branch

Ensure a satisfactory branch overall audit

Monitor performance of the staff that are under the manager’s direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management

Arrange for appropriate training and cross training of staffs when needed

Address and resolve human resource issues when needed

Understand personnel policies and procedures and treat staffs fairly

Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines

Ensure a satisfactory branch audit is met

Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items

Sign official checks and other documents

Provide signature guaranty

Have authority to directly resolve errors and clients complaints

Hire and fire staff with the concurrence of senior management and Human Resources department personnel

Qualification

Branch managementCommercial lendingSales managementBilingual MandarinCantoneseLeadership qualitiesInterpersonal skillsTeam environment creationDecision makingCommunication skills

Required

College degree in business or finance preferred

At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred

Good knowledge of commercial lending products

Thorough knowledge of federal/state and IRS regulations

Leadership qualities: ability to plan, organize, motivate, supervise, and delegate

Ability to create a team environment

Accountable; ability to make decisions and assume responsibility for those decisions

Strong sales and sales management ability

Ability to exercise sound judgment

Excellent interpersonal and verbal/written communication skills

Interpersonal skills necessary to conduct business development calls

Preferred

Bilingual Mandarin or Cantonese preferred

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

Flexible spending accounts (FSAs)

Health saving account (HSA) with company contributions

Voluntary coverages

401(k)

Company

Cathay Bank

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Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.

Founded in 1962

El Monte, California, USA

1001-5000 employees