Koniag Government Services · 1 week ago
Quality Assurance Specialist Records Management
Silver Spring, MD
Full-time
Onsite
Mid Level
3+ years expKoniag IT Systems, LLC, a Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support KITS and their government customer in Silver Spring, MD. This role is responsible for ensuring the quality and accuracy of records management operations by establishing quality assurance procedures and monitoring performance metrics.
EnterpriseGovernmentProfessional Services
No H1B
Security Clearance Required
Responsibilities
Establish and maintain procedures for adhering to performance metrics and SOPs
Create and update workflow diagrams to identify quality control checkpoints
Identify quality issues and recommend solutions to improve processes and outcomes
Submit quality control reports, verifying the accuracy of data entry activities
Inspect worksites to ensure compliance with contract requirements and quality standards
Proofread documentation and graphics for accuracy and adherence to original content
Provide quality control checking for documents received from copying and word processing
Work with limited supervision and collaborate with cross-functional teams
Qualification
Required
High school education
Minimum of 3 years of experience in quality assurance and control
Understanding of quality assurance principles and best practices
Ability to establish and maintain quality assurance procedures and performance metrics
Experience in creating and updating workflow diagrams and process documentation
Strong attention to detail and commitment to accuracy
Proficiency in data analysis and reporting
Excellent written and verbal communication skills
Ability to work independently and with minimal supervision
Collaboration and problem-solving skills
Ability to obtain a Public Trust
Preferred
Professional certification in Project Management (e.g., PMP, CAPM) or Quality Processes and Systems (e.g., Six Sigma, Lean)
Experience in a records management or document management environment
Knowledge of relevant regulations and industry standards (e.g., NARA, ARMA)
Familiarity with electronic document management systems (EDMS) and records management software
Strong organizational and time management skills
Continuous improvement mindset and commitment to process optimization
Benefits
Health, dental and vision insurance
401K with company matching
Flexible spending accounts
Paid holidays
Three weeks paid time off
Company
Koniag Government Services
Koniag Government Services is a Professional Services and Operational Management to Federal Government.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Wideman
Chief Executive Officer
Jack Wise
SVP Business Development Lifecycle
Recent News
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