Zurich Cover-More · 1 day ago
WSC Canada Travel Insurance Sales Professional
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers and part of Zurich Insurance Group. The role involves maintaining knowledge of insurance products, providing excellent customer service, and effectively multitasking to meet customer needs.
Insurance
Responsibilities
You'll maintain knowledge of insurance products/services to accurately describe benefits and offer our assistance services
You'll create a positive experience over the phone with top notch servicing
You'll multitask work streams to effectively service our customers specific to their needs
You'll be creative and critical thinking to provide out-of-the-box solutions
You'll have keen attention to detail to appropriately document and capture interaction details in a case management system
You'll work closely with leadership to fine tune skillsets and apply feedback
You'll be able to pass Canadian Property Casualty and Accident and Health licensing exams
Qualification
Required
High School Diploma or equivalent work experience
Advanced customer service skills with high attention to detail
Proficient communication (oral/written) skills
Proficient problem-solving skills
Basic ability of organizing and prioritizing work
Proficient PC Skills and the ability to multitask
Ability to pass Canadian Property Casualty and Accident and Health licensing exams
Benefits
Regular annual and personal leave benefits
Volunteer leave
Comprehensive paid parental leave scheme
Competitive high deductible health plan
EAP programs
Access to health and well-being activities
401(k) program with employer matching
Company
Zurich Cover-More
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers.
Funding
Current Stage
Late StageCompany data provided by crunchbase