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TDS Telecommunications LLC · 7 hours ago

Field Service Technician-Network Specialist

Marshfield, WI

Full-time

Onsite

Entry, Mid Level

$27.62/hr - $41.42/hr

2+ years exp

TDS Telecommunications LLC is dedicated to connecting people through cutting-edge fiber internet technology. The Field Service Technician-Network Specialist is responsible for maintaining a reliable network, installing and repairing telecommunications products, and providing exceptional customer service while identifying sales opportunities.

Telecommunications

H1B Sponsor Likely

Responsibilities

Installs, troubleshoots, tests, splices, repairs, and maintains telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities, and/or other TDS products for new and existing customers

Installs, configures, maintains, and repairs PBX, Key Systems, Centrex Systems, business systems, fiber terminals, POTS, ISDN, DSL, T-1s, and/or DS3s (carriers, paging & wireless)

Identifies location of defective cable using various test equipment and repairs buried, aerial, and/or customer cable

Locates cable and fiber in response to customer requests and/or construction needs

Pole climbing and operating construction equipment is required

Locates, identifies, and marks company underground and buried facilities to prevent facilities from being damaged

Keeps orderly log of all locate requests in our exchange area

Performs cable fault acceptance tests on newly constructed facilities

Installs, troubleshoots, tests, repairs, and maintains central office equipment including switch, operating software, and/or other auxiliary equipment

Maintains back-ups to the switch, voicemail, fiber optic terminals, etc

Updates manuals and provides functional support, answering questions about features and functions

Provides advanced troubleshooting support techniques and corrections

Responds to 'trouble' dispatches

Provides high level support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc)

Provides excellent customer service

Proactively educates and sells TDS products and services to customers

Performs project management for the installation of systems and performs related functions as requested by the supervisor

Qualification

Telecommunications experienceFiber optic splicingNetwork installationCustomer serviceProject managementSales skillsIndependent decision-makingMulti-taskingEffective communicationOrganizational skills

Required

2+ years technical telecommunications experience -OR- current/prior military service with honorable discharge

1+ year of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training

Must have and maintain a valid driver's license

Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave (6 weeks after 12 months of employment)

Adoption & Surrogacy Assistance

Employee Assistance & Wellness Programs

Short-Term & Long-Term Disability

TDS Service Discounts

Education Assistance

Paid Volunteer Time

Company

TDS Telecommunications LLC

Glassdoor3.5

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.

Founded in 1969

Madison, WI, US

1001-5000 employees

http://www.tdstelecom.com

H1B Sponsorship

TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)