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Foothills Bank - Division of Glacier Bank · 2 hours ago

Branch Manager II

Lake Havasu City, AZ

Full-time

Onsite

Senior Level

5+ years exp

Foothills Bank is a recognized top employer in Arizona, and they are seeking a Branch Manager II to oversee operations at two Lake Havasu branches. The role involves increasing branch deposits, managing staff, ensuring compliance with policies, and providing excellent customer service.

BankingCommunitiesFinanceFinancial Services

No H1B

Responsibilities

Responsible for increasing deposit account openings, small business loan and consumer loan referrals. Works towards achieving deposit goals while promoting High Performance Growth (HPG) initiatives

Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate

Ensure customers’ requests and questions are promptly resolved. Handles customers’ complaints. Ensure customers are informed of Company services and policies. Provides counsel customers regarding their financial needs and services requested

Troubleshoots and resolves internal and external inquiries

Ensure all branch transactions are balanced at the close of each day. Oversee individual accountability for the handling of cash and assists in resolving balance problems

Completes orientation of new employees in overall branch procedures. Ensures branch personnel are well trained in all phases of their respective jobs. Actively participates in cross-training personnel and assures staff is kept abreast of all products and services

Primary Security Officer for the branch. Conducts required security meetings with staff to ensure compliance. Opens and closes the building in accordance with set hours and tests security equipment quarterly

Is responsible for maintaining office building, grounds, equipment and fixtures of the branch

Ensures assigned month-end management reports which apprise executive management of the status of branch activities are completed in a timely fashion

May originate consumer loans; maintain up to date training and adhere to loan compliance standards

Regular and predictable attendance is an essential function of this job

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

May be required to work at other Foothills Bank branches due to staffing shortages

Participating in community service and bank-sponsored activities

Attend and participate in meetings as required

Keep work area tidy

Additional duties as requested or assigned

Qualification

Branch ManagementCustomer ServiceInterpersonal SkillsCommunication SkillsTechnical SkillsOrganizational SkillsDecision-Making SkillsTeamworkConfidentiality

Required

High school diploma or equivalent

Five or more years' experience as a Branch Manager or similar role with a Financial Institution

Demonstrated effective interpersonal relationships and teamwork

Professional verbal and written communication skills

Strong interpersonal skills, using considerable tact, diplomacy, and judgment

Strong organizational, customer service, communication and decision-making skills

Able to handle sensitive and confidential information

Experience working with all levels of employees and external customers

Well-organized with ability to prioritize and multi-task in a fast-paced work environment

Ability to communicate, both orally and in writing, with others in the Bank to perform effective reviews and to report the results

Ability to respond to common inquiries about complaints of customers, regulatory agencies or members of the business community

Sufficient banking, organizational and technical skills to assist in performing all required reviews

Benefits

Medical, dental, vision, and life insurance

Health savings account option

Employee Assistance Program (EAP)

Health rewards program

Retirement savings plan, including 401(k) and Profit-Sharing plans

Short and long-term disability benefits

Education and training benefits

Discounts on banking products and services

Generous Paid Time Off (PTO) plan

Paid holidays

Company

Foothills Bank - Division of Glacier Bank

Hank Schechert founded the foothills neighborhood east of Yuma, and his idea for Foothills Bank is based on the same sense of community and friendly, down-to-earth attitude that makes this part of America special.

Founded in 1997

Yuma, Arizona, USA

201-500 employees