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FNBO · 2 months ago

Facility Systems Support Associate - Part Time

Omaha Metropolitan Area

Part-time

Onsite

Entry Level

$47K/yr - $77K/yr

1+ years exp

FNBO is committed to the success of its employees and is seeking a Facility Systems Support Associate to provide part-time support for the facility systems team. The role focuses on user assistance, training, data entry, and reporting, while maintaining accurate facility data and collaborating with senior team members.

AccountingBankingFinanceFinancial ServicesMortgage

No H1B

Responsibilities

Support users of facility systems by providing basic technical help, maintaining data accuracy, and assisting with user training

Provide basic technical support for users of assigned systems and applications, including user access and troubleshooting

Contribute ideas to project planning discussions and assist with projects under the direction of senior team members or management

Coordinate and deliver training on system usage and updates, including the creation of training documentation to support staff learning

Maintain occupancy data in Archibus and communicate directly with staff about changes when needed

Assist with testing for system upgrades and enhancements

Assist with facility drawing updates and data entry using AutoCAD, Revit, and Archibus

Perform routine facility drawing updates using AutoCAD and Revit

Follow FNBO standards for drawing integration, room numbering, and space polylining

Update facility data in Archibus as directed

Check for Autodesk software updates and coordinate with IT for installation

Support documentation and report development to enhance data accessibility and performance tracking under supervision

Maintain and update reports using existing report structures and data elements

Assist in creating ad hoc reports with guidance from senior team members

Support report scheduling and distribution using SAP BusinessObjects BI 4.3

Maintain and update procedural documentation to ensure accuracy

Understand and comply with bank policy, laws, and regulations, as applicable to job duties

Complete compliance training and adhere to internal procedures and controls, as required

Report any known violations of compliance policy, laws, or regulations

Complete special projects assigned within allotted time frames

Be accountable for continuous best efforts to complete the job assigned

Be proactive and respectful in all relationships and exercise a willingness to be a resource to colleagues

Practice FNBO values and support goals and strategic plans

Qualification

Technical supportData entryArchibusAutoCADRevitSAP BusinessObjectsMicrosoft Office 365SQL queriesAI toolsCustomer service orientationCommunication skillsOrganizational skillsTeam collaboration