SeatGeek · 20 hours ago
Lead Product Manager, Shopping Experience
United States
Full-time
Remote
Senior Level, Lead/Staff
$152K/yr - $220K/yr
8+ years expSeatGeek is a company focused on modernizing the ticketing industry through technology and a fan-first approach. They are seeking a Lead Product Manager to define the future of their event page, enhancing the shopping experience for fans by simplifying ticket selection and creating intuitive user experiences.
EdiscoveryEventsSearch EngineSportsTicketing
Responsibilities
Build on our vision and strategy for SeatGeek’s event screen experience, and define how millions of fans decide which seat turns into a lifelong memory
Alongside your engineering, design, and analytics counterparts, drive execution across a roadmap of small growth-focused wins and larger differentiated bets that improve our fan experience & create business impact
Blend user, data, and domain knowledge to identify opportunities and define intuitive user experiences that abstract away the complexity of ticketing
Ensure strong adoption of new features from both fans and our partners, working with marketing on go-to-market strategies that drive success
Stay on the bleeding edge of consumer shopping behaviour and where AI & emerging technology is re-shaping how fans shop for tickets
Build and maintain strong relationships with clients, and internal marketing & operations teams, particularly in advocating for where new or improved content can redefine the fan experience in your area – think video, images, maps, view from seat etc
Advocate for and act as an ambassador to the rest of the company for the event screen experience, evangelizing work and celebrating wins. Collaborate with other PMs in terms of dependencies, opportunities, and influence on enterprise shopping use cases
Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices
Qualification
Required
8+ years of relevant product management experience shipping impactful consumer products with exceptional UX at scale, ideally in marketplace & mobile contexts
Experience in both iterative, experiment-driven approaches as well as zero-to-one initiatives that have resulted in impact on business and customer outcomes
Strong customer empathy and a tasteful eye for great design & UX
Excellent communication and storytelling skills, matched with proficiency in modern prototyping tools like Figma, Loveable, or Claude to communicate ideas effectively
A strong fluency of data. You are equally at home diving into analytics and collaborating with analysts to get the insights you need to make decisions
Proven ability to lead cross-functional teams toward ambitious goals with urgency
A demonstrated curiosity in new technologies and how they can solve user problems in new ways
Required languages: SQL and Python
Preferred
Ideally, experience with products that leverage machine learning models and/or AI-powered recommendations to guide user behavior
Ideally, experience with leveraging video, images, or user-generated content to create great user experiences
Benefits
Equity stake
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching program
Student loan support resources
Health, vision, dental, and life insurance
Up to $25k towards family building and reproductive health services
Gender-affirming care support program
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
Company
SeatGeek
SeatGeek operates a mobile-focused ticket platform and search engine that lets fans buy and sell tickets for events.
501-1000 employees
H1B Sponsorship
SeatGeek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (6)
2023 (13)
2022 (7)
Funding
Current Stage
Late StageTotal Funding
$400.1MKey Investors
AccelGlynn Capital ManagementTCV
2022-08-31Series E· $238M
2020-01-01Series Unknown
2017-04-18Series D· $57M
Leadership Team
Jack Groetzinger
Co-Founder and CEO
Eric Waller
Co-Founder
Recent News
2026-01-05
2025-12-08
2025-11-19
Company data provided by crunchbase