Bender · 2 months ago
Wholesale Plumbing Account Manager
Bender is one of the largest wholesale plumbing and HVAC suppliers and retail showrooms in Connecticut. They are seeking a driven and passionate Wholesale Plumbing Account Manager to service their existing customer base and manage accounts effectively.
Heating Ventilation and Air Conditioning (HVAC)Real Estate
Responsibilities
Provide quality customer service by understanding the customer's needs and how best to maximize their business model to ensure success
Establish "trusted advisor" status to become a business resource for customers
Assess account performance and identify opportunity
Anticipate customer's future needs
Provide pricing and inventory availability for quotes, project bid specs, for customers via phone and/or walk-in
Communicate technical information, product promotions, and training events to customers
Manage customer needs, challenges, and issues from inception to resolution
NO COLD CALLING
Qualification
Required
Account Management Sales experience/Customer Service experience
Preferred
Distribution experience preferred
Wholesale experience a plus (electrical, plumbing, etc.) but will train the right person!
Benefits
Medical/Vision/Dental Benefits
401(k) with a company match
PTO and paid holidays
Company-paid basic life insurance
Casual dress code
Company events
Employee discount program on thousands of brands
Weekly company meetings for sharing and learning
Ongoing training
EAP Program