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Alliant Insurance Services · 3 hours ago

Claims Advocate Lead- Mergers & Acquisitions

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. The Claims Advocate Lead is responsible for managing complex claims, providing coverage interpretation, and collaborating with clients and legal counsel to ensure effective claims management and resolution.

ConsultingFinancial ServicesInsurance

Responsibilities

Manages claims status and prompts various parties, broker, staff, client and adjuster to take next step; including prepayment, partial payment, gather information, work with subrogation contacts

Partners with client legal counsel on coverage, claims and strategy for settlement

Manages primarily medium to large, complex claims

Manages and oversees claims data in database including claims updates, running claims runs, analyzing claims information and preparing information for underwriting and/or client review

Prepares coverage arguments for client advocacy and form coverage positions as client advocate

Provides adequate coverage/policy interpretation for large property and casualty claims

Prepares and analyzes loss valuations

Attends claims meetings with clients, carriers, legal counsel and adjusters to review claim status, resolve and settle issues

Provides follow-up calls, written correspondence and keep records of all work done on behalf of our clients

Partners with client on case preparation and support as needed

Uses negotiation skills to provide best possible outcome for clients as needed

Builds and establishes strong relationships with carriers, adjusters and clients

Develops training materials with a client and service team perspective for coverage reviews, loss reporting procedures, claims guidelines in handling various situations

Delivers claims training in person and in client workspace as needed

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)

Other duties as assigned

Qualification

P&C insurance knowledgeCPCU certificationAIC certificationARM certificationClaims managementAnalytical skillsNegotiation skillsMicrosoft Office proficiencyLeadership skillsCommunication skillsTime managementOrganizational skills