Net2Source (N2S) ยท 14 hours ago
Logistics Coordinator
Redwood City, CA
Contract
Onsite
Entry Level
$24/hr - $26/hr
2+ years expNet2Source is a total talent management solutions company with its presence in 50+ countries. The Service Logistics Coordinator is responsible for delivering results by managing customer interactions and administrative activities that impact revenue goals.
B2BDeliveryHuman ResourcesInformation Technology
Hiring Manager
Rakhi Gupta
Responsibilities
The Service Logistics Coordinator is responsible for delivering results by interacting with both Internal and External customers, resolving requests in a timely fashion from quotes, orders, shipments, inventory, returns and services
Assisting the Americas field and other teams in their day-to-day on specific administrative activities that have a direct impact on the revenue goals
Thrives in a fast-paced customer-oriented environment with the potential of wearing different hats that offer opportunities for growth within and outside the team
Follows established service quality standard and meet processing times in accordance with departmental standards and protocols and apply the Danaher Business System in everything you do to create update and document standard work for continuous process improvement
Work with other departments to find solutions for both internal and external customers regarding a large variety of topics
Respond promptly to customer inquiries and resolve requests, including processing Priority 1 and other orders, quotations, service requests, pricing, product availability, order status, billing questions, complaints, returns, and cancellations
Conduct and record Field Service Engineer physical inventory results accurately
Manage daily operations by preparing and maintaining reports (daily/weekly), monitoring KPIs, handling returns and drop shipments, overseeing back-order status, and scheduling shipments
Foster a culture of continuous improvement by identifying process enhancement opportunities, implementing best practices, and sustaining improvements aligned with business objectives
Perform other related duties as required or assigned to support business needs
Qualification
Required
Inventory management
Organization (time management) and good communication (be able to work with other areas)
Adaptability and flexibility
Respond promptly to customer inquiries and resolve requests, including processing Priority 1 and other orders, quotations, service requests, pricing, product availability, order status, billing questions, complaints, returns, and cancellations
Conduct and record Field Service Engineer physical inventory results accurately
Manage daily operations by preparing and maintaining reports (daily/weekly), monitoring KPIs, handling returns and drop shipments, overseeing back-order status, and scheduling shipments
Foster a culture of continuous improvement by identifying process enhancement opportunities, implementing best practices, and sustaining improvements aligned with business objectives
Perform other related duties as required or assigned to support business needs
Preferred
2 years of successful experience in heavy volume Call Center, Customer Service and/or Service Administration role
Proficient in MS Office (Excel, Word, Power Point and Visio). SFDC, and Oracle preferred
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
1001-5000 employees
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Ashish Garg
Founder & CEO
Company data provided by crunchbase