Chenega MIOS SBU · 2 hours ago
Senior ServiceNow Developer
Washington, DC
Full-time
Onsite
Mid, Senior Level
$151K/yr - $160K/yr
4+ years expChenega MIOS is a company that supports large-scale government operations by leveraging cutting-edge technology. They are seeking a Senior ServiceNow Developer to design, configure, develop, and maintain ServiceNow solutions in support of the Federal Communications Commission’s Enterprise Technical Services contract.
Defense & Space
No H1B
U.S. Citizen Only
Responsibilities
Design and develop advanced ServiceNow modules and workflows, including ITSM, Project Portfolio Management (PPM), Discovery, Service Mapping, HR Service Delivery, and Customer Service Management
Collaborate with business analysts, process owners, and technical leads to gather and implement requirements
Translate business needs into technical requirements and develop scalable solutions using ServiceNow best practices
Build and maintain integrations between ServiceNow and external systems using REST/SOAP APIs
Support configuration management databases (CMDB), scripting, catalog items, and mid-server functionality
Knowledge and experience implementing service catalogs, self-service portals, and CMDB accuracy
Create and manage service improvement stories within the Continual Service Improvement (CSI) registry
Support the development of KPIs, dashboards, and reporting to track performance, ROI, and business value
Contribute to the ServiceNow governance process and ensure compliance with change control and security policies
Assist with platform upgrades, patching, testing, and migration to production
Guide junior developers and support knowledge transfer within the team
Other duties as assigned
Qualification
Required
Bachelor's degree and 4+ years of relevant experience; OR
Associate and 6+ years of relevant experience; OR
High School and 8+ years of relevant experience
ServiceNow development experience, including custom application development and advanced module configuration
Active ServiceNow Certified Systems Administrator
Must be a U.S. citizen and able to obtain Public Trust Clearance
Experience supporting federal IT environments and aligning ServiceNow capabilities with FISMA, NIST 800-53, and Zero Trust principles
Strong understanding of Agile development methodology and DevSecOps pipelines
Excellent scripting skills (JavaScript, Glide, Jelly) and experience with ServiceNow APIs
Development experience across multiple modules, with particular experience in Hardware Asset Management (HAM), Configuration Management Database (CMDB), and Customer Service Management (CSM)
Ability to work independently and yet be effective within a team setting
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
Experience with UI/UX design
Knowledge of ITIL processes and management
Able to provide configuration management advice and guidance to the CMDB Product Owners
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others
Able to conduct audits to assess the health and overall data accuracy of the CMDB
Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
Preferred
Certified Application Developer and/or Implementation Specialist
Benefits
We offer well-being programs
Opportunities to help sharpen skills
Flexibility to make daily choices that can help them be healthy, centered, confident, and aware
Company
Chenega MIOS SBU
Chenega Corporation’s MIOS Strategic Business Unit (SBU) provides innovative solutions for federal, DOD, and commercial customers around the globe.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chet Husk
Chief Technical Officer
Sarah Bruno, SHRM-CP
Human Resources Business Partner
Company data provided by crunchbase