Customer Service - Call Center jobs in United States
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Northwest Administrators, Inc ยท 2 hours ago

Customer Service - Call Center

positionSeattle, WA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20.76/hr - $26.29/hr

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. They are seeking a Customer Service Representative for their Pension Services department call center to provide exceptional customer service by assisting participants with their retirement plan benefits inquiries.

ConsultingFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Schedule and assist participants with secure electronic signing and witnessing of required documents via zoom
Timely and accurately answer questions from our participants
Thoroughly document calls in the computer system
Verify and update information
Mail various forms and information as required by the participants

Qualification

Customer serviceCommunication skillsTechnical proficiencyBilingual (Spanish)Organizational skillsAttention to detailProblem-solving skills

Required

Organized. Able to juggle and prioritize workloads, have strong analytical skills
Communicator. Strong verbally and in writing including interpersonal skills
Service Minded. Passionate about customer service--delivering it like you expect to receive it
Detailed. Attentive to detail with excellent problem-solving skills
Technically Savvy. Proficient with technology, intermediate level with Excel and Word

Preferred

Bilingual. Fluent in Spanish (highly preferred)

Benefits

Medical, Dental, Vision & Rx benefits
Employer provided/fully funded Defined Benefit Pension
Up to 8.6 days of Paid Leave and 10 Holidays

Company

Northwest Administrators, Inc

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Northwest Administrators is an accounting company providing audit, tax, and financial planning services.
dateFounded in 1958
location
Seattle, Washington, USA
people-size501-1000 employees
web-link
http://nwadmin.com

H1B Sponsorship

Northwest Administrators, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Chris Parker
President and Chief Client Officer
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Jennifer Macallister
Senior Human Resources Business Partner
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Company data provided by crunchbase