WSP in the U.S. · 8 hours ago
Communications and Public Involvement Manager
WSP is currently initiating a search for a Communications and Public Involvement Manager for their Seattle office. The position will lead communications and public engagement efforts for various infrastructure projects in the region and may support other national efforts as needed.
AssociationBankingE-Commerce
Responsibilities
Serve as a key communications and outreach consultant on infrastructure projects, including transportation, water and energy projects
Implement effective public outreach strategies for infrastructure projects
Take initiative and ownership of public involvement tasks to develop effective strategies that solicit feedback and input from the public
Serve as liaison between projects and the community
Develop and implement strategic messages that educate the community on the purpose, need, benefits and perceived impacts of projects and programs
Provide as-needed in-person public involvement support at tabling events, open houses and construction sites
Coordinate, facilitate and participate in virtual in-person public meetings and community events as assigned
Manage development of strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram, etc.)
Manage content development for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications
Develop performance metrics to analyze the effectiveness of outreach campaigns, including website and social media content
Direct the work of support services such as graphic design, website development, video, and photography
Coordinate closely with project teams and clients on communications and public involvement alignment with client priorities and program messaging
Participate in external project, agency, and community meetings to provide public involvement updates and help identify public involvement issues
Coordinate development of project deliverables and public outreach according to project schedule
Build strong relationships with technical team members and clients and assist with business development activities
Interact in a clear and concise manner with a variety of diverse audiences
Perform other duties as assigned or required by WSP USA Inc. and our clients
Qualification
Required
Bachelor's degree in Communications, Politics, Planning or related field, or comparable experience
7-10 years of communications and public involvement experience
Outstanding oral, written and interpersonal communication skills
Superior organizational and time management skills with a high attention to detail
Proven experience writing and editing content for fact sheets, websites, social media, and/or media releases
Ability to understand and translate complex, technical information into easy-to-understand content for public consumption
Previous experience working on infrastructure projects with a cross-discipline team
Deadline driven with the ability to multi-task in a fast-paced environment
Ability to help de-escalate and mitigate community concerns
Strong computer skills with proficiency in Microsoft Office, Teams, Outlook, Word, Excel, and PowerPoint
Ability to work effectively with teams and demonstrate initiative to lead tasks
Ability to work well with the public and interact effectively with all organizational levels, including senior management
Ability to work beyond standard business hours on some nights and weekends
Candidate must be able to immediately work in the United States on a full time permanent basis
Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies
Preferred
Demonstrated expertise with public involvement best practices
Communications and public involvement experience with transportation and other infrastructure projects
Knowledge of and project experience working with local public agencies
Established relationships with local public agency staff
Previous experience with team management
Previous experience with elected official, stakeholder, and media communications
Previous experience managing blended teams with subconsultants
Contract management and business development experience, including developing proposals, scopes and budgets
Experience interviewing for future projects
Experience and knowledge of Seattle, WA, Portland, OR, Boise, ID, Las Vegas, NV, and/or Montana markets
Local candidates preferred
Benefits
Coverage related to medical, dental, vision, disability, and life
Retirement savings
Paid sick leave
Paid vacation (or other personal time)
Paid parental leave
Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings
Company
WSP in the U.S.
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Funding
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