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MassMutual · 8 hours ago

Business Systems Analyst

Springfield, MA

Full-time

Onsite

Mid, Senior Level

4+ years exp

MassMutual is looking to hire a Business Systems Analyst to join their ETX Platform Transformation team. In this role, you will be responsible for eliciting business requirements, performing gap analyses, and helping to envision creative solutions to both business and technical challenges.

FinanceFinancial ServicesInsuranceLife InsuranceRetirement

H1B Sponsor Likely

Responsibilities

Facilitate, and document business system requirements (functional & non-functional)

Negotiate and influence business system requirements direction

Lead/consult on escalated support issues and root cause analysis

Coordination with Product, Distribution, Accounting, Operations, and ETX technology groups, and partners

Works very closely with Product, Tech Leads, and Architecture

Analyze and decompose business rules

Assist other team members (Business, and Technology) with understanding the business system requirements

Ability to operates independently on multiple project tasks and deliver in a fast paced environment for complex projects

Participate in all phases of project planning, development, and testing

Qualification

Business systems analysisTechnical liaisonAnnuity/Life/Disability InsuranceRequirements management planningProject planningDevelopmentCommunication skillsProblem solvingCollaborationLeadership traitsSelf-awareness

Required

4+ years of experience in a business systems analysis role

2+ years of experience as a technical liaison between business partners, industry vendors, and distribution partners

1+ years of experience in Annuity/Life/Disability/Long-Term Care Insurance experience

Facilitate, and document business system requirements (functional & non-functional)

Negotiate and influence business system requirements direction

Lead/consult on escalated support issues and root cause analysis

Coordination with Product, Distribution, Accounting, Operations, and ETX technology groups, and partners

Works very closely with Product, Tech Leads, and Architecture

Analyze and decompose business rules

Assist other team members (Business, and Technology) with understanding the business system requirements

Ability to operate independently on multiple project tasks and deliver in a fast paced environment for complex projects

Participate in all phases of project planning, development, and testing

Preferred

Bachelor's degree or equivalent experience

Experience of soliciting, drafting business requirements, and can perform requirements management planning for large scale projects

Ability to work in a collaborative environment and can work on multiple different assignments at once

Ability to own and drive business analysis of a project and can lead business analysis across multiple parallel initiatives

6+ years of experience in a business systems analysis role

4+ years of experience as a technical liaison between business partners, industry vendors, and distribution partners

2+ years of experience in Annuity/Life/Disability/Long-Term Care Insurance experience

Ability to brainstorm and research/resolve issues creatively to meet the project objectives and long-term strategy

Previous experience with working with Product, Distribution, and Policy Administration Systems and Operational support team

Provide project support on an as needed basis to help set direction based on customer/agent experience as well as internal system capabilities

Ability to consult internally to help initiatives set direction regarding future capabilities

Ability to represent as a leader in both a business and technology capacity

High organized, collaborative individual

Company

MassMutual

Glassdoor3.9

MassMutual is a mutual life insurance company that provides investment management and trust services.

Founded in 1851

Springfield, Massachusetts, USA

5001-10000 employees

https://www.massmutual.com/

H1B Sponsorship

MassMutual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (94)

2023 (66)

2022 (115)

2021 (121)

2020 (73)