Kruger Inc. · 8 hours ago
IT Site Lead
Elizabethtown, KY
Full-time
Onsite
Senior Level
7+ years expKruger Inc. is seeking an IT Site Lead who will be a strategic leader responsible for the efficient and secure operation of all IT systems at the plant. This role involves bridging enterprise IT strategy with operational execution, ensuring compliance with cybersecurity standards, and supporting digital transformation initiatives.
Paper & Forest Products
Responsibilities
Serve as the primary IT point of contact at the plant, bridging enterprise IT strategy with operational execution
Represent IT in daily plant leadership meetings, safety huddles, and capital planning discussions
Participate in long-term plant strategy, OPEX planning, and digital transformation initiatives
Ensure the reliability, availability, and security of all on-site IT infrastructure, applications, and end-user services
Oversee the local IT environment including PCs, printers, HMIs, SCADA, network connectivity, and shop floor technology
Coordinate with corporate IT and vendors to manage system upgrades, lifecycle management, and patching
Provide functional oversight of key plant systems such as GE Proficy, OSI PI, SCADA, and SAP PM/QM
Support automation teams and engineering with technology that integrates with OT environments
Lead and participate in troubleshooting complex incidents that impact production or maintenance operations
Ensure compliance with corporate IT security policies, backup strategies, and recovery procedures
Conduct periodic audits and risk assessments related to IT infrastructure and OT systems
Act as the first line of defense in cybersecurity events or escalations at the site
Support rollout of enterprise or local IT initiatives — MES upgrades, mobile enablement, predictive maintenance, etc
Track project progress, escalate blockers, and coordinate end-user training and communications
Provide input into business cases for local or divisional IT investments
Guide and coach end users on IT tools, digital best practices, and support processes
Coordinate deskside support technicians (on-site or remote) and ensure timely incident resolution
Escalate user issues appropriately while maintaining a high level of customer service and plant awareness
Build trusted relationships with Plant Managers, Maintenance, Quality, Safety, and Engineering leaders
Provide reporting, metrics, and updates on IT health, incidents, and upcoming changes
Champion a “one team” mindset between local and central IT
Qualification
Required
Bachelor's degree in one of the following: Information Systems, Engineering, Computer Science, Operations Management
Minimum 7-10 years experience in a similar position
Understanding of business operations within the plant
Deep understanding of hardware, software, and network systems
Strong knowledge of IT tools (e.g., ServiceNow), platforms, and operational processes
Awareness of cybersecurity principles and compliance standards
Familiarity with IT service management tools
Leadership and team coordination
Strong problem-solving and critical thinking
Effective communication and interpersonal skills
Technical proficiency across IT infrastructure
Ability to work independently and make decisions
Stress management and adaptability under pressure
Conflict resolution and influencing ability
Knowledge of English is required for this specific position as Kruger deals with partners across North America and the successful candidate will be required to communicate frequently with them
Preferred
Advanced certifications are assets: ITIL, CompTIA, or Cisco (CCNA) for IT operations
SAP (PM/QM) or MES/SCADA platforms (e.g., GE, OSI PI)
Lean Six Sigma, if participating in OPEX programs
Some site locations require written and spoken English and French communication
Company
Kruger Inc.
A forward-looking and progressive company since its very foundation over a century ago, the Kruger organization is constantly evolving and looking for the best talent for its establishments located across Canada and the US.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase