Pattern® · 8 hours ago
Director of Site Reliability Engineering
Lehi, UT
Full-time
Hybrid
Director/Executive
8+ years expPattern is a fast-growing company that accelerates brands on global ecommerce marketplaces through proprietary technology and AI. The Director of Site Reliability Engineering will be responsible for designing and implementing scalable, reliable systems while collaborating with various teams to ensure operational excellence.
E-CommerceRetail TechnologySoftware
Responsibilities
Design and implement robust, scalable, and high-availability systems that meet business and technical requirements
Collaborate with software engineering teams to integrate reliability into the software development lifecycle, ensuring that applications are built with operational excellence in mind
Develop and maintain service level objectives (SLOs), service level agreements (SLAs), and service level indicators (SLIs) to measure system performance and reliability
Lead incident response efforts, including post-mortem analysis and root cause investigations, to improve system reliability and prevent future incidents
Automate operational processes to improve efficiency and reduce manual intervention, leveraging tools and technologies such as Infrastructure as Code (IaC)
Monitor system performance and reliability using appropriate metrics and monitoring tools, proactively identifying and addressing potential issues
Advocate for and implement best practices in site reliability engineering, including capacity planning, disaster recovery, and incident management
Train and mentor engineering and operations teams on SRE principles and practices, fostering a culture of continuous improvement
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
8+ years of experience in software engineering, systems engineering, or site reliability engineering
Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and container orchestration technologies (e.g., Kubernetes, Docker)
Experience with configuration management and automation tools (e.g., Terraform, Ansible, Puppet)
Proficient in programming and scripting languages (e.g., Python, Go, Bash) for automation and tool development
Extensive knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) and practices
Solid understanding of networking concepts, distributed systems, and microservices architecture
Excellent problem-solving skills and the ability to work effectively under pressure
Benefits
Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Company
Pattern®
Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands.
1001-5000 employees
H1B Sponsorship
Pattern® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (4)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$277MKey Investors
Knox Lane
2025-09-19IPO
2021-10-06Private Equity· $225M
2020-08-11Series A· $52M
Leadership Team
David Wright
Co-Founder & CEO
Jason Wells
Chief Architect & Technical Advisor to the CEO
Recent News
MarketScreener
2025-12-19
Company data provided by crunchbase