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Salesforce · 7 hours ago

Solution Architect

Atlanta, GA

Full-time

Hybrid

Senior Level, Lead/Staff

$167K/yr - $253K/yr

13+ years exp

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The role of Solution Architect involves architecting scalable solutions for sophisticated projects in the Sales and Revenue Business Domain, working with multi-functional teams to design systems aligned with business strategy.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop architecture artifacts to improve business architecture, with a focus on innovation and agility

Align BT strategy and planning with application development and business roadmaps

Provide ongoing architecture review and design support to multi-functional teams

Liaise with management and domain experts across the industry and within the organization to accomplish objectives

Systems Design: Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks. Ensure that the system design balances functional, service quality, monitoring, observability, security, and systems management requirements

Buy/Build Decision Leadership: Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands-on execution where needed

Define, maintain, and manage architecture models, frameworks and artifacts (e.g. current and future state application architecture diagrams, data models, etc.)

Business Process Improvement: Analyze multi-functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement. Contribute to evaluating the factors which must be addressed in change management

Business Analysis: Investigate operational requirements, problems, and opportunities for multi-functional initiatives, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assist in the analysis of partner objectives, and the underlying issues arising from investigations into business requirements and problems, and identify solution options for consideration and potential benefits

Relationship Management: Develop and handle expectations for communication channels and/or partner groups. Initiate communications between key contributors and stakeholders(includes Technical and Non Technical audience), lead multi-functional solution architecture by working with other solution architects. Facilitate open communication and discussion between partners

Data Analysis: understand corporate data requirements/policy’s, and apply data analysis, data modeling and quality assurance techniques, to establish, modify or maintain data structures and their associated components in and across business areas/ applications of expertise. Provide advice and guidance to BSAs/Developers and others using the data structures and associated components

Scoping/Effort Estimates: contribute to solution scoping and effort sizing with all multi-functional teams

Research: stay informed on technology/industry trends and product roadmaps to make informed solution architecture recommendations

Contribute in creation of V2MOMs and reference architecture/blueprints for Enterprise Architecture, SDG/BPG, and ACoP

Handle data and artifacts in Architecture Repository for a technology domain / platform

Leads in creation of application rationalization plan for the technology domain / platform / IT concept

Contribute in creation of architecture and design principles & standards

Manage data and artifacts in Architecture Repository for current project/work, system/application

Contribute in creation of enterprise capability map and capability assessment

Lead Application catalog for the domain in Enterprise Application Repository

Leads in creation of application rationalization plan for the business domain

Collaborate with TMP to prioritize and influence planned platform upgrades and features in our role of 'Customer Zero' to the organization

Qualification

Salesforce C360 platformData CloudSales CloudRevenue CloudMuleSoftAgile Development MethodologySecurity ArchitectureIntegration ArchitectureData ArchitectureSalesforce certificationsOutstanding verbal skillsLeadershipRelationship buildingNegotiating skillsEffective presentation skillsOutstanding written skillsInterpersonal skills

Required

This candidate must be a U.S. citizen (U.S. born or naturalized) operating on U.S. Soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan

You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government and gain other clearances as deemed appropriate for the role

13+ years proven experience with preferably 6+ in salesforce solutions

Experience with Business Architecture methodologies

Experience with C360 platform, Data Cloud, Sales Cloud, Revenue Cloud, Agentforce, MuleSoft, Tableau, Slack, Heroku and cloud technologies

Experience with Agile Development Methodology

Has served as solution architect for multiple enterprise transformation implementations (including sophisticated integrations)

Strong understanding and experience with object-oriented programming

Deep functional and business process understanding of lead to cash area Desired - Lead to Order, Sales support, enablement and Sales Compensation echo system

Proficient in ITIL

Familiarity with data quality management concepts

Experience with Security Architecture, Integration Architecture, Data Architecture

Advanced knowledge of Generic standards: PCI, PII, SOX, GDPR

Experience related to speaking at Dreamforce, customer conferences, customer meetings

Experience in Predictive and/or Generative AI technologies

Strong leadership, relationship building, and negotiating skills

Outstanding written, verbal, and interpersonal skills

Ability and desire to collaborate and connect with colleagues and partners on an ongoing and regular basis

Effective presentation skills and tact required to work with and influence multi-functional leaders

Ability to operate in a sophisticated environment of multiple projects and partners and to participate in several projects simultaneously