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Eastern Radiologists, Inc. · 1 month ago

IT System Administrator

Greenville, NC

Full-time

Onsite

Senior Level

5+ years exp

Eastern Radiologists, Inc. is a leading healthcare provider committed to delivering exceptional patient care. They are seeking an experienced IT System Administrator to manage complex, high-availability systems, focusing on virtualization and ensuring data integrity in a sensitive healthcare environment.

Health CareHealth DiagnosticsMedical

Responsibilities

Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pull cables and rewire or direct the rewiring of cables as required for new installations and office reconfigurations

Troubleshoot problems with server and PC computer systems, including e-mail, network and peripheral equipment problems; make repairs and corrections where required

Act as technical resource in assisting users to resolve problems with equipment and data; assume responsibility for a centralized help desk

Make hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services

Assist in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provide instruction and written documentation where required

Assist with planning, design, research and acquisition of new or upgraded hardware and software systems; maintain current knowledge of hardware, software and network technology and recommends modifications as necessary

Ensures all hardware and software problems/issues and facility problems are logged via help desk tickets and resolved in a timely manner

Monitor and initiate all scheduled backup jobs and insure successful execution

Perform file restores

Unracking and racking of equipment

Deploy and maintain end user workstations

Monitor and maintain corporate network

Monitor all facility related equipment and assist with PM’s (Preventive Maintenance)

Recommend improvements based on working knowledge of the operational environment

Schedule and/or perform all special work requests/tasks and change control events (turnovers)

Familiarity with the security and privacy requirements specific to healthcare, particularly HIPAA

Expertise in virtualization platforms (i.e. VMware, vSphere, Hyper-V)

Strong practical experience with enterprise-level backup and recover solutions (i.e. Veeam, Commvault)

In-depth knowledge of VDI administration (i.e. Citrix, VMware Horizon)

Solid understanding of server hardware (HPE, Dell, Cisco USC) and storage technologies (SAN/NAS)

Proficiency in administering Windows Server OS (2019/2022) and Active Directory

Proficiency in administering Linux Server OS Red Hat Enterprise Linux

Maintain clear and accurate documentation for all system configurations, procedures, and troubleshooting guides

Act as a final point of escalation for complex system issues, performing root cause analysis and implementing permanent solutions

Apply security best practices, implement system patches, and enforce configurations to ensure compliance with relevant healthcare regulations (HIPAA/HITECH) and organizational policies

Administer and maintain Virtual Desktop Infrastructure (VDI) solutions (e.g., Citrix, VMware Horizon) to provide secure, flexible, and reliable access to clinical and business applications for end-users

Implement, manage, and regularly test comprehensive backup and disaster recovery (DR) solutions to ensure the integrity, confidentiality, and high availability of critical healthcare data (EHR, PACS, etc.)

Manage and support core data center technologies, including blade server systems, Storage Area Networks (SANs), Network Attached Storage (NAS), and related hardware components

Design, deploy, and manage server and desktop virtualization technologies (i.e. VMware vSphere, Microsoft Hyper-V), optimizing resource utilization and scalability

Administer, monitor, and maintain the organization's entire IT infrastructure, including servers (physical and virtual), operating systems, storage, and network services, ensuring optimal performance and reliability

Adhere to all policies, standards and procedures

Perform other miscellaneous duties as requested

Qualification

Virtualization platformsBackupRecovery solutionsServer hardware knowledgeWindows Server administrationLinux Server administrationNetwork monitoringDocumentation skillsTechnical supportProblem-solvingCommunication skillsTeam collaborationTime management

Required

Bachelor's Degree in Computer Science, Information Technology, or a related field. Verifiable desired experience may be substituted for education

Good knowledge of computer, server, monitoring & network systems

5+ year's relevant IT experience in IT system administration, preferably within a healthcare or other highly regulated industry

Deep expertise in systems administration, networking, cybersecurity best practices, and knowledge in different technologies