Onboarding Specialist jobs in United States
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Bolt · 5 hours ago

Onboarding Specialist

Bolt is on a mission to democratize commerce by prioritizing retailers and enabling frictionless shopping. They are seeking an Onboarding Specialist to drive efficient onboarding for new customers, ensuring a seamless process while resolving technical issues and collaborating with various teams.

E-CommerceFraud DetectionMobile PaymentsPayments
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H1B Sponsor Likelynote

Responsibilities

Support sales and implementation teams to onboard new customers onto the Bolt platform
Ensure the onboarding process is seamless and any technical issues are resolved quickly
Partner closely with the engineering team to optimize and consistently improve the process
Handle all configurations on payment terminals
Get deeply familiar with the Bolt platform and different onboarding requirements for PSP’s
Identify and tackle blockers to getting customers live quickly
Communicate and align with internal and external stakeholders
Automate as much as possible
Deliver speed and quality for all on-boarding projects

Qualification

Ecommerce experiencePayments knowledgePayment Facilitators experiencePayment Service Providers experienceProcess oriented mindsetStartup mentalityCommunication skills

Required

5+ years of experience at an ecommerce, payments, or Fintech company is required
Strong understanding of the payments space and/or experience working with Payment Facilitators(PayFacs) and Payment Service Providers (PSP's)
Great communication skills
Startup mentality and a process oriented mindset

Preferred

Understanding of KYC/KYB requirements to onboard customers with Payfacs and PSP's is a plus
Strong academic credentials or experience at a top employer

Benefits

Comprehensive health coverage: Medical, dental and vision
Remote-first workplace
Time away: Minimum of 20 days guaranteed PTO, paid holidays + floating holidays, your birthday off!
Paid parental leave
Competitive Pay
Retirement plans
Virtual and in-person team & company events

Company

Bolt is a fintech company that facilitates one-click online checkouts.

H1B Sponsorship

Bolt has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (12)
2022 (44)
2021 (20)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$982.08M
Key Investors
WestCapActivant CapitalLong Venture Partners
2022-01-19Secondary Market
2022-01-14Series E· $355M
2021-10-12Series D· $393M

Leadership Team

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Justin Grooms
President
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Laura Levinsohn
Director of Employee Experience
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Company data provided by crunchbase