Tata Consultancy Services · 1 hour ago
Customer Service Representative Life Insurance Support
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$38K/yr - $43K/yrTata Consultancy Services is a global leader in IT services, consulting, and business solutions. The Customer Service Representative plays a key role in supporting the life insurance application process, ensuring smooth workflow handoff to Case Associates and Underwriters while providing exceptional customer service throughout the process.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Make professional, courteous welcome calls to life insurance applicants
Provide clear guidance on next steps in the application process and respond to initial questions
Review applications and case notes regularly to ensure adherence to medical, financial, and regulatory requirements
Identify missing information or requirements and take appropriate action to support timely case progression
Conduct proactive outbound calls to assist applicants in scheduling their medical examinations with approved vendors
Offer support and resources to help applicants complete outstanding requirements
Work closely with Underwriters and Case Associates to expedite case closures
Communicate updates effectively and ensure smooth handoff of scheduled cases to the appropriate teams
Qualification
Required
Strong telephone communication skills with a professional and friendly demeanor
Excellent interpersonal, verbal, and written communication abilities
Ability to follow conversation flows and document interactions accurately and thoroughly
Strong organizational and time-management skills; able to multitask effectively in a fast-paced environment
Diploma
Preferred
Familiarity with life insurance processes
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2025-12-31
Techcircle
2025-12-31
Calcutta Telegraph
2025-12-29
Company data provided by crunchbase