Vail Health · 2 months ago
Medical Records Clerk
Edwards, Colorado, United States
Full-time
Onsite
Entry Level
$21.32/hr - $25.40/hr
1+ years expVail Health is the world’s most advanced mountain healthcare system, providing exceptional care to patients. The Medical Records Clerk will ensure quality patient and provider experiences by accurately processing medical records and coordinating documentation in accordance with regulatory requirements.
Health CareHospitalMedicalNon ProfitOncologyTherapeuticsWellness
Responsibilities
Works with providers and clinical staff to obtain complete medical records, primarily for established patients, using the medical records work list / work queue in the EHR
Thoroughly documents progress within the EHR of all tasks, including retrieval of pertinent patient materials
On a daily basis, reviews and rectifies those HIM work assignment queues, uses standard processes and protocols to monitor and follow up with patients, hospitals, medical practices, and other parties on patient records statuses
Facilitates the use of the EHR by capturing paper documentation, properly preparing the paper for scanning, scanning, and indexing documents within 1 hour of receipt
Is able to distinguish document types, operate the scanning unit effectively, and scan all documents to the appropriate patient records and to the appropriate documentation type location with 100% accuracy
Performs QA on scanning done by others, identifies errors by clinical staff, and addresses errors with the clinical staff
Trains staff on proper scanning and indexing of documents
Interacts with providers, clinical staff, and the public (patients, insurers, attorneys, State and Federal agencies, etc.) to accommodate requests for copies of patient information
Understands the release of information policies and associated Federal, State, and Hospital policies
Assists with release of information periodically or when on weekend rotation
Obtains appropriate release request document and verifies patient identity prior to release
Accurately logs releases in hospital logging system
Efficiently prepares copies of requested in paper, CD, PDF, Fax and other approved electronic formats
Accommodates patient and physician requests within same day
Ensures only the minimum necessary is disclosed in accordance with HIPAA requirements
Assists in processing paperwork and completing administrative tasks associated with clinical care including managing records requests, orders, scanning, and uploading records
Resolves problems independently, ensures continuous communication with clinical and non-clinical team members, and appropriately escalates issues to leadership
Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills
As an integral member of the business office team and to encourage growth of team members’ skills and knowledge, the HIM Tech I is cross-trained and can cover the roles, as needed, of Patient Access Representative I
Responsible for coordinating with other business office team members when out of the office to ensure HIM activity continues seamlessly
Role models the principles of Just Culture and Organizational Values
Performs other duties as assigned
Must be HIPAA compliant
Qualification
Required
One year of medical office or clinical experience required
Use of a computer, keyboard, and mouse, and experience with basic Microsoft Office applications required
Typing skills of no less than 20 WPM required
Ability to search resources and/or Internet to locate physician and healthcare facility information to make appropriate decisions
Must possess the computer skills necessary to complete work assignments, online learning requirements for job specific competencies, access online forms and policies, complete online benefits enrollment, etc
Must have working knowledge of the English language, including reading, writing, and speaking English
Preferred
Working knowledge of medical terminology preferred
Prior experience with medical records; collecting, scanning, and requesting preferred
Bachelor's degree in related field preferred
Benefits
Wellbeing reimbursement funds
403(b) contribution eligibility
Company
Vail Health
Vail Health is a healthcare system that provides surgery, childbirth, physical therapy, endocrinology, emergency and cancer care services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Will Cook
President, CEO
Recent News
2025-04-19
2024-04-08
2024-02-19
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