Apply on Employer Site

Detroit Lions · 2 months ago

Inside Sales Account Executive

Detroit, MI 48226

Full-time

Hybrid

New Grad, Entry Level

0+ years exp

Detroit Lions is seeking individuals to join their Inside Sales Program, designed to kickstart careers in sports sales. The Inside Sales Account Executive will focus on driving ticket sales and managing customer relationships, with opportunities for growth within the organization.

American FootballSportsSports Leagues and Teams

Diversity & Inclusion

Responsibilities

Conducting a minimum of 60 outbound calls and achieving 100 touchpoints daily (via calls, emails, texts, stadium appointments) to foster sales pipeline growth

Selling Detroit Lions ticket products, including Lions Loyal Memberships, group tickets, suites, and premium seating, with a focus on converting leads to sales

Engaging in prospecting efforts to attract general consumers and small to mid-sized businesses, emphasizing relationship-building and a consultative sales approach

Servicing Lions Loyal Member accounts, ensuring high levels of customer satisfaction through personalized outreach, account renewals, retention strategies, and upselling opportunities

Assisting the Premium Services team by contributing to strategic projects and supporting premium account initiatives

Managing inbound client inquiries and addressing issues efficiently while providing excellent service, upsell, and cross-sell options

Executing cold calling, face-to-face appointments, networking, and responding to inbound leads to build and maintain a robust sales funnel

Owning the sales cycle end-to-end, from lead generation through to close, to meet or exceed weekly, monthly, and annual revenue targets

Participating in non-game day sales events, open houses, training camp, off-site meetings, and other Lions events to expand client engagement

Building long-lasting client relationships that drive referrals and lead to further sales opportunities

Qualification

Sales techniquesCustomer serviceSalesforce CRMArchtics ticketingTime managementBachelor’s DegreeProfessional attitudeMS Office proficiencyCommunication skillsNegotiation skills

Required

Bachelor's Degree in Business, Communications, Sports Management or related field preferred

Minimum of 6 months professional work experience/internship required, preferably with a professional sports team, college, or entertainment venue

Prior direct phone sales or customer service experience

Passion for growing a career in sports sales

Consistently demonstrate ability to be a big picture thinker, agile, development focused, inspiring, and humble

Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel and Outlook and the ability to learn new programs

Strength in time management, administrative ability, organization, and customer service skills

Ability to communicate effectively with the public in a professional manner

Must possess a professional attitude and demeanor

A valid Driver's License and a good driving record