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Associa · 15 hours ago

Portfolio Manager

Bethesda, MD

Full-time

Onsite

Mid, Senior Level

3+ years exp

Associa is a leading company in community management with over 11,000 team members and a commitment to building the future of community living. The Portfolio Association Manager is responsible for the overall supervision of assigned community associations, interacting with homeowners, vendors, and board members to ensure effective management and operation of the associations.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Hiring Manager

Patrice Kreutz

Responsibilities

Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures

Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed

Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement

Review monthly financial reports and ensure management summary is submitted to the association Board of Directors

Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation

Monitor corporate and client delinquency rates and collections process for account portfolio

Attend Board meetings per the management agreement and community events as needed

Prepare Board packages according to established time frames

Ensure Board of Directors is aware of legal actions involving the Association

Maintain unit and contract files relating to the operations of the Association

Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary

Review monthly financial reports and ensure management summary is submitted to the association Board of Directors

Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation

Monitor corporate and client delinquency rates and collections process for account portfolio

Attend Board meetings per the management agreement and community events as needed

Prepare Board packages according to established time frames

Ensure Board of Directors is aware of legal actions involving the Association

Maintain unit and contract files relating to the operations of the Association

Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary

Qualification

Community Association experienceManagement experienceCMCA certificationConflict resolution techniquesProfessional communication skillsCustomer service skillsTime management skillsDetail orientedTeam player

Required

Associates Degree Required

3+ years of Management and/or Supervisory experience

3 – 5 years of Community Association experience is required

Completion of M100 is required

Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners is required

Knowledge of conflict resolution techniques at a proficient level

Professional communication skills (phone, interpersonal, written, verbal, etc.)

Professional customer service skills

Self-motivated, proactive, detail oriented and a team player

Time management and time critical prioritization skills