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Stanford Health Care · 1 month ago

Manager, Lab Quality - Clin Lab Oth Quality Mgmt - Full Time, Day - 08 hrs

Palo Alto, CA

Full-time

Onsite

Senior Level, Lead/Staff

$74.73/hr - $99.04/hr

8+ years exp

Stanford Health Care is committed to delivering exceptional patient experiences and is seeking a Manager of Labs Quality. This role is responsible for managing quality assurance, education, and regulatory compliance for all laboratory sites, ensuring high standards of patient and client satisfaction.

Health CareHealth DiagnosticsHospitalMedicalPrimary and Urgent Care

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Collaborates with the laboratory management team and Medical Directors to integrate and consolidate laboratory services between SHC and LPCH in order to maintain or improve quality and reduce expense

Communicates new programs, operational changes, strategic plans and issues related to pediatric services to faculty, administration and staff

Acts as a liaison, represents and communicates pediatric laboratory services needs to Medical Directors and faculty and administration, hospital departments, physicians and outside clients and vendors as required

Coordinates in-service education sessions for the laboratory technologists other laboratory staff

In collaboration with other management team members and supervisors, schedules time and dates for sessions, suggests topics, arranges for speakers and keeps records of such sessions

Maintains the laboratory's California CEU accreditation

Ensures training, for compliance with all life-safety, quality and risk management procedures/policies/standards for the various institutions and in doing so becomes responsible for identifying, reporting, and correcting any potentially harmful conditions and/or behaviors

In collaboration with Medical Directors and Laboratory Management, chooses ongoing QA indicators and criteria for monitoring service from SHC, LPCH and outreach

Generates reports to track performance and quality improvement

Assists Directors, Managers and Medical Directors in developing section QA plans

Collects and collates data and implements changes to resolve problems

Provides support for the creation of QA report for regulatory agencies

Prepares annual quality assurance report and submits for review

In collaboration with the CLS Education Coordinator, coordinates curriculum, schedules, training, testing and evaluation of Medical Technologist trainees

In collaboration with management team members and supervisors, schedules time and dates for training, arranges for speakers and keeps records of such sessions

In general, maintains the training program in compliance with all regulatory agency requirements

Manages proficiency testing by overseeing selection and purchase proficiency testing materials, tracking and documenting results and, if required insuring that appropriate corrective action is implemented for discrepant results

Oversees the investigation of laboratory related incident reports and notifications, in doing so, recommends corrective action and resolution of problems, drafts letters as assigned, condenses and summarizes data, and presents data for review and signatures

Resolves internal and external customer services issues

Collaborates with other laboratory managers to develop, implement and monitor changes to policies, procedures and programs required to meet the needs of inpatient, outpatient and outreach pediatric and adult services

Serves as a point of contact, collaborates with, acts as a liaison to and communicates on a routine basis with physicians, clients, faculty, hospital staff, and hospital management to identify technical and operational customer requirements, service issues and opportunities for improving service

Communicates this information to laboratory management team in order to support the development of strategic plans in order to improve service related to pediatric services

Qualification

Quality methodologiesRegulatory complianceData analysisTraining program managementSoftwareCommunication skillsProblem-solvingCustomer serviceBuilding consensusRegulationsTeam collaborationOrganizational skillsEffective writing

Required

Bachelor's degree in a work-related discipline/field from an accredited college or university

Eight (8) years of progressively responsible and directly related work experience with preferred license

Fifteen (15) years of progressively responsible and directly related work experience

Ability to analyze data, draw conclusions and interpret results

Ability to communicate effectively, both orally and in writing

Ability to foster effective working relationships and build consensus

Ability to plan, organize, develop tactical plans and set priorities

Ability to solve problems and identify solutions

Knowledge and understanding of the processes, methods and operations in functional area(s) of responsibility

Knowledge of computer systems and software used in functional area

Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility

Knowledge of Quality methodologies, measurement systems, and Standard Operating Procedures

Preferred

Highly preferred to have one of the following Licenses: CLS, CA Limited Scientist license, HLT, Pathologist Assistant (PA)

Company

Stanford Health Care

Glassdoor4.0

Stanford Health Care is a healthcare center that treats cancer, heart disease, brain disorders, and primary care issues.

Founded in 1885

Palo Alto, California, USA

10001+ employees

https://stanfordhealthcare.org

H1B Sponsorship

Stanford Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (102)

2024 (74)

2023 (82)

2022 (55)

2021 (54)

2020 (67)