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Interior Logic Group, Inc. · 17 hours ago

Customer Success and Sales Manager

California, United States

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $110K/yr

5+ years exp

Interior Logic Group, Inc. is the United States’ premier provider of interiors for new homes, transforming the home building industry with innovative technology. They are seeking a Customer Success and Sales Manager to drive customer adoption and satisfaction while managing relationships and ensuring effective product usage of the Auros Home Design platform.

Construction

Responsibilities

Drive new SaaS sales opportunities identify prospects, deliver product demos, and close new customer contracts to meet revenue goals

Onboard and train new customers to ensure smooth software adoption, effective product usage, and long-term satisfaction

Manage ongoing customer relationships, acting as the main point of contact to ensure satisfaction, retention, and loyalty

Negotiate and close SaaS contract renewals, upsells, and expansions, aligning customer needs with business objectives

Collaborate with cross-functional teams (sales, product, marketing, and support) to ensure a seamless customer experience throughout the lifecycle

Communicate customer insights to internal teams to guide product enhancements and improve the overall customer experience

Qualification

B2B SaaS experienceCustomer relationship managementProduct demosMicrosoft Office SuiteOrganizational skillsAttention to detailEffective communicationProblem solving

Required

Bachelor's degree in a related field

Minimum of 5 years of experience in B2B2C SaaS products, customer success, software sales, e-commerce platforms, product management, or related roles

Advanced proficiency in Microsoft Office Suite, Presentations, Canva etc

Exceptional organizational skills and the ability to manage multiple priorities simultaneously

Strong attention to detail and commitment to producing high-quality, accurate work

Able to travel within United States 25% of the time

Company

Interior Logic Group, Inc.

Powered by our industry-leading technology platform, Interior Logic Group is the largest national provider of interior design and finish solutions for the building industry.

Founded in 2013

Marietta, Georgia, USA

1001-5000 employees