Endeavor Health · 3 weeks ago
Program Manager, IT Operations - Clinical Engineering
Warrenville, IL
Full-time
Onsite
Senior Level
$41.64/hr - $64.54/hr
7+ years expEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality care. The Program Manager, IT Operations - Clinical Engineering will support operational and strategic initiatives within the Clinical Engineering department, ensuring effective technology management solutions and compliance with regulatory standards.
CommunitiesHealth CareMedicalTherapeutics
Responsibilities
Takes lead in ensuring CE operational services KPIs and SLAs are delivered successfully. Works with CE partner(s) to identify root cause and ensure permanent solutions are implemented
Takes lead with CE partner(s) for operational activities, especially when multiple departments and teams are involved
Serves as primary CE and IT liaison for program-based, project-based and operational-related activities, including cyber-related work orders
Takes lead in developing and ensuring compliance with system-wide CE policies, procedures and best practices for maintenance and support responsibilities, including regulatory and accreditation standards
Assists in managing departmental financial performance. The emphasis will be on cost-efficient management, proactive escalation on budget-related issues and assist in annual capital & operating budget processes
Responsible for managing all aspects of assigned CE project over the project lifecycle in support of the organization’s strategic objectives and ongoing operations
Collaborates with vendors, including escalation support, to ensure systems and solutions are achieving or exceeding the needs of Endeavor Health
Responsibility to collaborate and regularly meet with various departments and service lines to effectively provide CE operational services. This may include various IT teams, Supply Chain, Finance, Accounts Payable, Environment Health & Safety, various Operational departments and 3rd-party vendors
Leads reviewing and identifying opportunities from survey responses for continuous improvement in service delivery
Self-motivated, works independently and can work as part of a team. Demonstrates problem-solving skills and able to learn effectively to meet deadlines
Demonstrates the ability to manage multiple parallel assignments, prioritize work and operate under tight deadlines
Ability to elicit and communicate technical and non-technical information in a clear and concise manner
On-call duties may be applicable
All other duties as assigned
Qualification
Required
Education: Bachelor's degree (technology related, healthcare technology, biomedical/clinical engineering or related field)
Experience: Seven (7) or more years of experience in Biomed or IT Operations or Clinical Engineering services within healthcare industry
Preferred
Biomed or Clinical Engineering operational services experience
Experience with medical equipment/devices
Exposure to technology project management
Exposure to medical device integration with Epic or EMR systems
Working with waterfall and/or agile project management methodologies
Healthcare industry experience
Knowledge of various different types of patient care equipment
Ability to create reports and make presentations on operational and technical issues
Ability to perform financial management to stay within approved budget
Excellent verbal, written and presentation communication skills essential
Proficiently manage multiple projects with efficiency
Personal and ethical accountability
Proficient in Microsoft Word, Excel and PowerPoint
Self-motivated: given appropriate direction for goals, must be able to work autonomously in a sometimes ambiguous and changing environment
Demonstrated analytical and critical thinking for problem solving / issue resolution
Detail-oriented, with strong organizational, prioritization, and planning skills
In-depth knowledge of integrated healthcare systems, technologies and platforms (including both virtual and physical infrastructure environments)
Exposure to cybersecurity best practices for medical equipment and medic device integration
Expertise in setting and managing customer expectations
Benefits
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Company
Endeavor Health
Endeavor Health is a health system helping community health and wellbeing, advancing health equity, and supporting local economic growth.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2MKey Investors
U.S. Department of Justice
2024-12-16Grant· $2M
Leadership Team
Laura Morgan
System Vice President, Chief Compliance Officer
Brad Bennett
System Assistant Vice President, Venture Partnerships and Funding
Recent News
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2025-11-11
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