Martin Brower · 1 week ago
Customer Solutions Analyst
Rosemont, IL
Full-time
Onsite
Entry Level
$74K/yr - $92K/yr
1+ years expMartin Brower is a company focused on enhancing customer solutions, and they are seeking a Customer Solutions Analyst to contribute to the design of new solutions leveraging the Salesforce platform. The role involves supporting business services by conducting gap analyses, creating mock-ups, and collaborating with the Salesforce IT development team.
Food and BeverageLogistics
Responsibilities
Contribute to the design of new solutions aimed at enhancing Customer Solutions leveraging the Salesforce platform and associated applications
Support SCIS Business Services by identifying opportunities where new or improved products can meet business needs. Conduct gap analyses and review current ("As-Is") versus future ("To-Be") processes
Create mock-ups and prototypes to demonstrate new capabilities within existing and upcoming solutions
Assist in identifying and quantifying potential benefits of proposed solutions when required
Under the guidance of the Product Lead, collaborate with the Salesforce IT development team to provide clear specifications and direction for product development initiatives
Support the Product Lead in solution design and ensure effective communication and understanding among Supply Chain Analysts (SCAs), Business Analysts (BAs), and Business Leads/Subject Matter Experts (SMEs) across markets
Other projects or duties as assigned
Qualification
Required
Bachelor's degree in supply chain, business administration or IT Engineering with 1 to 2 plus years of related experience
Strong knowledge of information systems and technical trends
Knowledge of ERP, BI and SCM software
Previous experience in business process analysis (As-IS, To-BE, Gap Analysis)
Preferred
1 to 2 years of experience in designing business solutions, ideally focused on customer-centric systems
1 to 2 years of hands-on experience with Salesforce platform implementations
Proven ability in business process analysis, including current vs. future state assessments and gap analysis
Familiarity with Supply Chain solutions such as WMS, TMS, and APS, as well as Business Intelligence tools like Power BI and Tableau, is a strong advantage
Benefits
Medical
Dental
Vision coverage
Paid Time Off
Retirement Benefits
Complimentary Health Screenings
Company
Martin Brower
To us, being a leader in supply chain has never just been about moving products, or things.
10001+ employees
H1B Sponsorship
Martin Brower has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (6)
2022 (9)
2021 (3)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Sarah E. Burke
Chief Executive Officer
Recent News
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