University of California, Riverside · 1 month ago
Business Systems Analyst, Holistic Health Operations
The University of California, Riverside is seeking a Business Systems Analyst for the Holistic Health Division, which includes various health services. The role involves providing analytical, technical, and project management support to enhance clinical and administrative operations through the development and optimization of health information systems.
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Responsibilities
Provides analytical, technical, and project management support for the Holistic Health Division
Leverages data and technology to enhance clinical and administrative operations across the division
Supports the development, implementation, and optimization of health information systems—including Epic and related applications
Ensures that technology solutions align with campus and divisional priorities
Drives data-informed decision-making by designing and maintaining dashboards, compiling and interpreting EMR data, and reporting on health trends, productivity metrics, and service outcomes
Acts as the liaison between Holistic Health and Information Technology Solutions (ITS)
Coordinates system improvements, ensures end-user needs are met, and manages IT-related projects that enhance efficiency, service delivery, and student well-being outcomes
Qualification
Required
Bachelor's degree in related area and/or equivalent experience/training
4 - 7 years of related experience
Demonstrated experience with Epic or other enterprise EMR systems
Strong analytical skills and experience in developing data visualizations (e.g., Tableau, Power BI, or Epic SlicerDicer)
Demonstrated ability to manage multiple concurrent projects, prioritize effectively, and deliver results in a complex healthcare or university environment
Excellent interpersonal and communication skills with the ability to work effectively across clinical, administrative, and technical teams
Experience within a university, student health, or behavioral health setting
Thorough knowledge of business and process analysis functions
Thorough knowledge of related areas of IT
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description
Demonstrated ability to work with others from diverse backgrounds
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills
Broad knowledge relating to software design
Thorough knowledge of business processes and procedures
Demonstrated testing and test planning skills
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization
Preferred
Project Management or EPIC certification (e.g., PMP, CAPM, or equivalent)
Experience with SQL, data integration, and dashboard development
Familiarity with HIPAA, FERPA, and healthcare compliance regulations
Benefits
Generous employee benefits package
Company
University of California, Riverside
Two Nobel laureates. Member of the Association of American Universities. Second in the nation for social mobility.
Funding
Current Stage
Late StageTotal Funding
$2.5MKey Investors
US Department of Commerce, Economic Development Administation
2019-04-15Grant· $2.5M
Leadership Team
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