Apply on Employer Site

Lafuma · 2 months ago

Kitchen and Bath Designer

Madison, TN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Lafuma is seeking a Kitchen and Bath Designer to provide excellent customer service while assisting clients in finding their desired products. The role involves creating design solutions, maintaining client relationships, and ensuring customer satisfaction throughout the design and sales process.

LeisureManufacturing

Diversity & Inclusion

Responsibilities

Qualify client based on client’s wants, needs, desires and investment dollars available

Discuss and identify clients design style

Create design solutions, plans, quotes and purchase orders

Accurately check designs and orders

Discuss product details and expectations

Establish, develop and maintain business relationships with existing and prospective customers

Maintain assigned areas of the store to ensure cleanliness and proper presentation for customers

Perform other duties as assigned

Qualification

Kitchen/Bath DesignDesign SoftwareCustomer ServiceSales ExperienceOrganizationReading BlueprintsField MeasuringDesign Trends KnowledgeInterpersonal CommunicationActive ListeningProblem SolvingTime ManagementWritten Communication

Required

Knowledge of company policies, procedures, and overall mission and vision

Knowledge of sales, construction and design

Knowledge of interior products and cabinetry construction

Knowledge of design software, such as 20/20 design

Skilled in interpersonal communications that allow for effective qualification of prospective clients

Skilled in active listening by giving full attention to what others are saying, asking appropriate questions and not interrupting at inappropriate times

Skilled in efficient problem-solving

Skilled in time management, organization and written communication

Skilled in customer service – manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments

Ability to build trusting clients relationships and effectively communicate throughout the design/sales process

Ability to read blue prints and field measure

Ability to handle client product questions and walk them through the remodel and new construction process

Ability to prioritize, accurately multi-task and adhere to any deadlines set

Ability to drive and close sales

Ability to keep up with design trends and product updates

Ability to learn in a fast paced and friendly environment

BS Degree in interior design or related field

3+ years of experience in kitchen/bath design

5+ years of customer service and sales experience