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Express Employment International · 1 month ago

Inside Sales and Customer Service Representative

Greenville, SC

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Express Employment Professionals is seeking an energetic and motivated Inside Sales Representative to join their dynamic sales team. The role focuses on building strong customer relationships, generating new business opportunities, and expanding market presence through proactive outreach and consultative sales techniques.

Staffing & Recruiting

Responsibilities

Engage with potential clients through outbound calling, warm calling, and telemarketing efforts to identify their needs and introduce our solutions

Develop and nurture relationships with existing customers to foster loyalty and encourage repeat business

Conduct detailed needs assessments to tailor product or service presentations that align with client requirements

Negotiate terms, pricing, and contracts confidently to close sales deals while ensuring mutual satisfaction

Utilize CRM software such as Salesforce to log interactions, track leads, manage pipelines, and update customer information accurately

Collaborate with marketing teams to execute targeted campaigns that generate new leads and expand outreach efforts

Maintain a thorough understanding of our technology products and services to communicate their value effectively during technical sales discussions

Participate in regular training sessions to stay current on industry trends, product updates, and sales techniques

Support business development initiatives by identifying opportunities for growth within existing accounts and new markets

Provide exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and ensuring a positive client experience

Qualification

B2B salesCRM softwareNegotiation skillsCustomer serviceTechnology salesMarketing initiativesCommunication skillsProblem-solvingTeam collaboration

Required

Proven experience in B2B sales, inside sales, or telemarketing roles with a track record of meeting or exceeding targets

Strong negotiation skills combined with excellent communication abilities in English to articulate value propositions clearly

Familiarity with CRM software such as Salesforce or similar platforms for managing customer relationships effectively

Knowledge of technology sales or technical sales environments is highly desirable

Demonstrated ability to conduct outbound calling campaigns, including warm calling strategies that build rapport quickly

Exceptional customer service skills with a proactive approach to problem-solving and relationship management

Ability to work independently while collaborating seamlessly within a team-oriented environment

High level of motivation, resilience, and enthusiasm for engaging with clients across diverse industries

Preferred

Business development experience is preferred, along with familiarity with marketing initiatives that support sales growth

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Company

Express Employment International

Glassdoor3.8

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands.

Founded in 1983