N-able · 8 hours ago
Sr. SOC / MDR Incident Manager
Morrisville, NC
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expN-able is a company focused on redefining cyber resilience through their end-to-end platform. The MDR Senior Incident Manager is responsible for overseeing the MDR Containment and Incident Handling Teams, ensuring seamless coordination across the incident lifecycle and driving operational excellence during critical incidents.
Cyber SecurityEnterprise SoftwareInformation TechnologySecuritySoftware
Responsibilities
Provide strategic oversight for the MDR Containment and Incident Handling Teams
Ensure seamless transitions between containment and incident handling activities, when applicable
Act as escalation authority for high-severity and complex incidents across both teams
Represent both teams in executive customer briefings and serve as senior MDR spokesperson during crises
Establish and enforce SOC-wide standards for containment and incident handling playbooks, workflows, and tools
Partner with MDR leadership to align incident response strategy with business objectives
Guide both managers (Containment Manager and IH SOC Manager(s)), ensuring consistency in leadership, training, and development
Review after-action reports across containment and IH to identify cross-functional improvements
Mentor and coach senior leaders, building future SOC managers and incident response leaders
Drive integration of team processes into a unified customer experience
Champion innovation in containment and incident handling methodologies
Coordinate cross-team readiness exercises, including tabletops and team scenarios
Qualification
Required
Expert-level understanding of incident lifecycle, containment strategies, and response coordination
Exceptional leadership and multi-team management skills
Strong executive communication skills
Proficiency in SOC toolsets (SIEM, EDR/XDR, SOAR)
Strategic and operational planning capability for global MDR services
12-15 years of progressive SOC, MDR, or DFIR experience
Minimum 7 years in leadership roles, with proven experience managing multiple teams
Demonstrated success in enterprise-scale containment and incident response engagements
Bachelor's degree in Cybersecurity, Computer Science, or related field
CISSP, CISM, or equivalent leadership-level certifications required
Preferred
Master's degree is preferred
Advanced DFIR certifications (GCFA, GREM, GCIH, or equivalent) strongly preferred
Benefits
Medical, dental and vision - for employee, partner, and children!
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Pension Plan with company-contribution
Employee Stock Purchase Program
Discounted gym access at several local facilities
FuN-raising opportunities as part of our giving program
N-ablite Learning - custom learning experience as part of our investment in you
The Way We Work - our hybrid working model based on trust and flexibility
Company
N-able
N-able’s mission is to protect businesses against evolving cyberthreats with a unified cyber resiliency platform to manage, secure, and recover.
1001-5000 employees
H1B Sponsorship
N-able has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$225MKey Investors
CPP Investments
2021-07-20IPO
2021-07-12Debt Financing· $225M
2013-05-21Acquired
Leadership Team
John Pagliuca
Chief Executive Officer
Tim O'Brien
Chief Financial Officer, N-able
Recent News
Business Wire
2025-11-13
Business Wire
2025-11-07
2025-11-03
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