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Virtucom, Inc. · 12 hours ago

Hardware Computer Repair Technician

Columbus, GA

Full-time

Onsite

Entry Level

$13/hr - $15/hr

1+ years exp

Virtucom, Inc. is a dynamic company focused on supporting K–12 education through technology integration. They are seeking Hardware Computer Repair Technicians to maintain and restore the functionality of devices, ensuring quality service and customer satisfaction.

Information ServicesInformation TechnologySoftware

Responsibilities

Diagnose and repair desktop and laptop computers, including hardware and software issues

Install, configure, and upgrade operating systems, software, and drivers

Inspect and identify cosmetic and functional defects; document and report findings

Disassemble and reassemble devices using hand tools to replace or repair components (e.g., motherboards, bezels, keyboards)

Clean and adjust mechanical parts to ensure equipment runs efficiently and reliably

Maintain accurate documentation of repairs and ticket resolutions in ticketing systems

Organize and maintain a clean, safe, and efficient work environment

Communicate with leadership regarding inventory levels and part requests

Stay current with repair procedures, quality standards, and service-level agreements (SLAs)

Qualification

PC architectureTroubleshooting hardwareOperating systemsCompTIA A+ certificationCustomer service skillsProblem-solving skillsEffective communicationSelf-motivated