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Corcept Therapeutics · 1 hour ago

Director, Oncology Patient Support Operations

United States

Full-time

Remote

Director/Executive

$191K/yr - $253K/yr

10+ years exp

Corcept Therapeutics is leading the way in the research and development of cortisol modulators. They are seeking a Director of Oncology Patient Support Operations to design and implement a patient support program for their Oncology franchise, ensuring timely access to therapy and a positive experience for patients and providers.

BiotechnologyMedicalPharmaceutical

Comp. & Benefits

No H1B

Responsibilities

Drive the strategy, design, and execution of patient services programs in support of the commercial launch of a new oncology therapy, ensuring alignment with overall brand and access objectives

Develop comprehensive patient support services including hub services (benefits investigation, prior authorization, and appeals support), quick start/free trial programs, dose replacement programs, field reimbursement managers, Patient Assistance Program (PAP) and copay assistance program

Translate strategic goals into actionable business requirements, workflows, and performance KPIs to ensure seamless launch execution and long-term scalability of patient services

Oversee strategic vendor partnerships to build, implement, and manage patient service programs. Ensure operational excellence through rigorous oversight of SOWs, SOPs, training materials, compliance standards, and patient-focused

Establish a robust framework for monitoring program effectiveness, patient engagement, and satisfaction. Deliver timely insights and reporting to senior leadership to inform strategic decision-making

Provide oversight of patient support services budget and forecast. Manage program operational and pass-through reimbursement costs. Provide regular reporting to senior leadership

Serve as a strategic partner to Access Marketing, Brand, Data & Analytics, Legal, Compliance, Medical Affairs, IT, and other cross-functional teams to ensure alignment and integration of patient services within the overall launch strategy

Ensure all programs adhere to relevant regulatory and legal standards, including HIPAA

Champion the voice of the patient internally and externally, embedding a patient-first mindset across the organization and throughout the therapy lifecycle

Qualification

Oncology patient support programsVendor managementBudget managementPatient-first mindsetProgram developmentComplianceRegulatory standardsCross-functional collaborationCommunicatorTech-enabled solutionsExperience in oncologyLeadership skillsStrategic thinker

Preferred

Experience leading the launch of patient support programs in Oncology

Uphold Corcept's Key Principles by driving collaboration, embracing possibilities, following the data, and leading by doing, ensuring all initiatives align with the Company's ethics and patient-first principles

Strong background managing vendor partners and programs such as hub services, field reimbursement, free trial, and PAP/copay assistance

Track record of delivering innovative, tech-enabled solutions to improve patient access

Strategic thinker with a patient-first mindset

Skilled in budget management and program forecasting

Comfortable working in fast-paced, evolving environments

Proven ability to lead, coach, and deliver results through high-performing teams

Experience with oral and infused oncology therapies

Strong communicator with the ability to influence across all levels, internally and externally

Solid understanding of U.S. healthcare policy, compliance, and regulatory standards

Willingness to travel (:25%), including to Corcept HQ and vendor sites

Education: Bachelor's Degree; Master's degree preferred

10-15 years of pharmaceutical experience, oncology experience preferred