MultiCare Health System · 3 hours ago
NPD Specialist Program Manager – Patient Education
Spokane, WA
Full-time
Onsite
Mid, Senior Level
$122K/yr - $172K/yr
4+ years expMultiCare Health System is dedicated to the health and well-being of the communities they serve. The NPD Specialist Program Manager – Patient Education will oversee all aspects of the Patient Education program, ensuring a standardized approach in decision making and collaboration with key stakeholders to improve patient education outcomes.
Health CareInformation TechnologyMedicalPrimary and Urgent Care
Responsibilities
Have primary organizational responsibility for all aspects of the Patient Education program including researching, planning, implementing, evaluating and sustaining the program across MHS
Create and sustain said educational program by establishing a governance structure that includes representation from IS&T, Nursing, Medicine, Contracts and other key stakeholders
Collaborate with the EMR department, Nursing, Medicine and other key stakeholders to develop standardized workflows related to patient education
Identify methods for evaluating potential connections with patient education standardization and implementation with readmission rates and patient satisfaction and subsequent programmatic adaptations to improve both
Partner with Quality and Safety Departments, as well as, Risk and Legal Departments to ensure the Patient Education Program addresses regulatory requirements
Operate independently under the guidance of the Executive Director of Clinical Education & Professional Practice Development with limited supervision
Make decisions in collaboration with the Executive Director
Engage in product analysis, gap analysis, expected outcomes, evaluation and return on investment, program management, customer relations, standardization, communication, organization, prioritization, research, flexibility and creativity
Qualification
Required
Master's degree in Nursing
Registered Nurse license (RN) in Washington State or multi-state licensure endorsement (MSL)
Minimum four (4) years of acute care nursing practice
Preferred
PhD in Nursing, DNP, or ARNP
ANCC NPD specialty certification preferred; if not in possession at time of hire, must acquire within two (2) years of hire
Minimum three (3) year Program management experience within an education role preferred
Minimum three (3) years previous experience as unit educator, system educator, NPD Specialist/Generalist preferred
Benefits
Comprehensive benefits package
Competitive salary
Medical
Dental
Retirement benefits
Paid time off
Company
MultiCare Health System
Multicare Health System operates as a not-for-profit health care organization.
10001+ employees
H1B Sponsorship
MultiCare Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (53)
2023 (44)
2022 (7)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
James Lee
Executive Vice President, Population Based Care & Chief Financial Officer
Recent News
2025-12-24
Fierce Healthcare
2025-10-27
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