CrowdStrike · 1 hour ago
Implementation Engineer (Remote)
United States
Full-time
Remote
Entry, Mid Level
$86K/yr - $135K/yr
2+ years expCrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. The Implementation Engineer will provide high-quality technical customer onboarding and project management support for CrowdStrike’s IDP products, ensuring successful deployment and operationalization based on customer goals.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Onboard new customers and perform project management activities, including tracking deployment progress and issues
Assist & guide customers to deploy and operationalize the IDP solution
Weekly technical & project management meetings with customers to discuss status, technical questions/issues, etc
Document troubleshooting guides, KBs and problem resolution steps
Provide best practice recommendations and knowledge transfer to customers to ensure adoption of the product
Work internally with cross-functional teams and leadership to escalate customer issues to support and product
Deliver effective technical & customer support to a customers within different industries globally
Qualification
Required
Minimum 2 years' experience as a Field Engineer/Technical Customer Success/Post-Sales Engineer, providing hands-on support for enterprises of all sizes
Proven technical knowledge in Networking, Microsoft Windows Servers, and Active Directory (Microsoft MVP with specialization in Active Directory – highly desirable)
Knowledge of protocols such as Kerberos, LDAP/S and NTLM
Knowledge of security or networking solutions, especially the UEBA, SIEM, IAM or PAM domains
Knowledge of virtual and public/private cloud deployments (HyperV, VMware ESXi , AWS, GPC and Azure)
Enterprise security-related experience
Problem solver/ability to conceptualize & deliver solutions
Experience documenting technical issues and providing guidance for technical teams & customer
Clear and professional presentation skills; ability to communicate effectively in front of audiences at all levels (technical, management, c-suite, etc.)
Benefits
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Health insurance
401k
Paid time off
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (68)
2023 (95)
2022 (61)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President / CEO & Founder
Zeki Turedi
CTO for Europe, Middle East & Africa
Recent News
2025-12-27
2025-12-24
2025-12-24
Company data provided by crunchbase