Veritas Veterinary Partners ยท 6 hours ago
Veterinary Client Services - Front desk - Overnight
Woodbridge, NJ
Full-time
Onsite
Entry, Mid Level
$17/hr - $22/hr
2+ years expVeritas Veterinary Partners offers exciting career opportunities in state-of-the-art facilities across the U.S., focusing on exceptional care and collaboration among veterinary professionals. They are seeking a Client Experience Representative to provide a gold-standard client experience, ensuring every visitor feels acknowledged and supported while facilitating smooth hospital operations during overnight hours.
Health CareVeterinary
No H1B
Responsibilities
Greet clients with professionalism, warmth, and empathy
Actively listen to client concerns, acknowledge their needs, and provide compassionate support
Facilitate smooth check-in and check-out processes
Book appointments with attention to detail and efficiency
Process payments and discuss financial matters with clarity, sensitivity, and respect
Serve as a liaison between clients and clinical staff, ensuring seamless communication
Contribute to a positive, team-focused environment
Qualification
Required
2+ years of high-level customer service experience (veterinary or medical setting preferred)
Demonstrated ability to deliver gold-standard service in a fast-paced environment
Exceptional communication, active listening, and interpersonal skills
Compassionate, client-focused, and solutions-oriented
Professional in appearance, demeanor, and work ethic
Discreet, honest, and committed to confidentiality
Eager to collaborate, learn, and grow within a supportive team
Self-motivated
Preferred
Veterinary or medical setting experience
Fluency in other languages
Benefits
Health, dental, and vision insurance, with HSA option- some plans paid 100%
Maternity/Paternity leave
Retirement Plan - 401K with employer match
Employee Referral Bonus
Paid Time off
Mental health support with Talkspace
Uniforms provided
Pet discount for medical care
Company
Veritas Veterinary Partners
Veritas Veterinary Partners is a growing family of specialty and emergency pet hospitals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Thomas Scavelli
Founder and Chief Medical Officer
Recent News
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