Rekor · 4 hours ago
Field Operations Engineer
Columbia, MD
Full-time
Onsite
Entry Level
2+ years expRekor Systems, Inc. is a global authority in intelligent infrastructure focused on public safety and transportation management. They are seeking a Field Operations Engineer responsible for the installation, maintenance, and repair of Automated License Plate Recognition (ALPR) camera systems, ensuring optimal performance and providing technical support in the field.
Artificial Intelligence (AI)Public Safety
Responsibilities
Perform installation, configuration, and calibration of ALPR cameras and associated equipment (network switches, modems, enclosures, power systems)
Conduct routine inspections and preventive maintenance to ensure cameras, AI system, and network components operate optimally
Diagnose and repair hardware issues, including camera lens alignment, power delivery, and connectivity problems
Coordinate with remote support and engineering teams to perform firmware updates, software reloads, and system testing
Document all service activities, maintenance logs, and issue resolutions using ticketing or service management tools
Ensure all work adheres to safety and compliance standards
Support site surveys and equipment assessments for new deployments or relocations
Provide training or guidance to local teams or end users on equipment handling and system functionality
Maintain proper inventory of spare parts, tools, and field equipment
Provide technical support on-site for Rekor hardware systems and software applications including advanced troubleshooting of computer software, hardware, and electronics. This includes fixed and mobile trailer systems
Monitor systems and inbound support tickets and promptly respond to assigned field tickets according to contractual customer service level agreements
During non-field dispatch assignments, actively assist and resolve requests for support and help from customers via inbound calls and our support ticketing tool
Coordinate on-site visits with vendors and customers as required
Willingness to assist on installations as needed
Must have flexible hours
Qualification
Required
High school diploma or equivalent (technical certification preferred)
2+ years of field service experience in electronics, networking, or surveillance systems
Strong understanding of IP networking, PoE, and camera system integration
Proficiency with diagnostic tools (multimeter, laptop, network tester)
Ability to read wiring diagrams, schematics, and installation drawings
Valid driver's license and ability to travel to customer sites
Excellent problem-solving and communication skills
Preferred
Experience with ALPR or traffic enforcement camera systems
Familiarity with Linux or Windows-based troubleshooting
Basic understanding of NVR, VMS, or cloud-based management platforms
Knowledge of low-voltage electrical systems and field wiring standards
Company
Rekor
Rekor Systems, Inc.
201-500 employees
H1B Sponsorship
Rekor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$37.9M2025-12-15Post Ipo Equity· $15M
2024-02-07Post Ipo Equity· $22.9M
2017-08-25IPO
Leadership Team
C
Chris Kadoch
Chief Technology Officer
Paul-Matthew Zamsky
Executive Director and General Manager, Command®
Recent News
2025-12-16
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