Apply on Employer Site

NFP, an Aon company · 5 hours ago

VP- Employee Benefits Practice Leader ( South Florida)

Palm Beach Gardens, FL

Full-time

Hybrid

Senior Level, Lead/Staff

$99K/yr - $175K/yr

10+ years exp

NFP, an Aon company, is a recognized leader in employee benefits consulting. The Practice Leader is responsible for overseeing the employee benefits consulting practice, managing business operations and client relationships to drive revenue growth and ensure client retention.

ConsultingFinancial ServicesInsuranceInsurTechWealth Management

Responsibilities

Manages the business to achieve performance outcomes – financial targets of 94% client retention and 8-10% top line revenue growth

Monitors market trends and reviews services to keep pace with market expectations

Utilizes NFP resources to support the client’s scope of services (includes all national practices and centers of excellence); elevates client specific circumstances that impede adherence or warrants alternative approaches

Acts as escalation point for challenging client situations and serves as executive sponsor, managing house account relationships

Partners with Growth and Sales Leaders for business planning and metrics, including cross sell and upsell opportunities

Assist with budgeting of local carrier bonuses and overrides; communicates expectations and anticipated changes

Looks for opportunities for NFP to participate in local marketing & networking events and participates as senior leader

Participates in new client acquisition and other business activities to drive growth

Oversees Strategic Account Executives (SAE) providing mentorship, overall guidance and adherence to NFP policies, procedures and service scopes

Quarterly strategy reviews to review team, book of business, at risk clients, and growth plans

Bi-weekly check in calls to review client, team and immediate issues

Leads by example and promotes a culture of collaboration, trust and transparency

Manages SAE growth, development and career advancement opportunities

Participates in compensation and employee bonus allocation

Participates in local internal cultural initiatives and external community service

Recruits top talent and assists in hiring decisions

Communicates regularly and effectively with team members and with senior leadership, sharing important updates and addressing problems in a timely manner

Collaborates with shared services team on client deliverables, timelines and innovation

Collaborates with regional and national benefits leadership to share ideas, present opportunities and promote best practices

Collaborates with business line leaders to drive and support key regional and national initiatives; holds team accountable

Leads in the utilization of NFP best practices and shares local advancements across the region and nationally

Works with other regional practice leaders to create and promote consistent business practices and processes

Provides feedback on team performance and staffing needs

Monitors new business pipeline to assist with SAE assignments and other prospecting efforts

Serves as market leader for local and regional carriers maintaining strong relationships and advocating for our clients

Qualification

Employee benefits consultingP&L responsibilityRevenue growthClient retentionStrategic planningTeam managementExecutive communicationBudgetingForecastingVendor managementInterpersonal skillsPresentation skillsCollaborationMentoring

Required

10+ years of progressive experience in employee benefits consulting, including leadership responsibilities

Bachelor's degree required

Proven track record of managing a consulting practice or business unit with P&L responsibility and demonstrated success in driving revenue growth and client retention

Strong knowledge of the employee benefits landscape, including plan design, compliance, vendor management, and market trends

Prior experience managing high-performing teams and mentoring staff to meet business and professional development goals

Excellent interpersonal, presentation, and executive-level communication skills

Demonstrated ability to collaborate across functional teams, lead through influence, and navigate complex client relationships

Operational experience with budgeting, forecasting, and strategic planning

Proficient in leveraging internal resources and tools to enhance service delivery and business outcomes

Willingness and ability to travel locally, regionally, and nationally as needed