Rite-Hite · 5 hours ago
Inside Sales Assistant
Dubuque, IA
Full-time
Onsite
Entry Level
1+ years expRite-Hite is the global leader in loading dock and door equipment, dedicated to providing innovative solutions for customer safety and productivity. They are seeking an Inside Sales Assistant to support sales operations by providing accurate quotes, processing orders, and ensuring exceptional customer experiences.
Home ImprovementIndustrialIndustrial ManufacturingManufacturingProfessional ServicesService IndustryWarehousing
Responsibilities
Serve as a primary resource for field salespeople, rep organizations, Regional Managers, and Business Development Managers
Communicate product information and respond to questions about designs, applications, and technical details
Provide timely, accurate information to representatives and customers
Read and interpret construction documents, blueprints, and specifications to design, apply, and quote projects
Process orders using internal quoting and order-entry systems
Review orders for accuracy and completeness prior to production
Prepare submittal packages, approval drawings, and written specifications
Coordinate tracking updates and support basic post-shipping customer service
Organize and streamline daily workload to reduce errors and improve turnaround time
Support and coordinate warranty claims
Communicate service solutions effectively to reps and customers
Help execute sales strategies and meet project deadlines as guided by sales leadership
Qualification
Required
Associate degree required; 1–2 years of relevant experience or training
Strong customer service and communication skills (written and verbal)
Ability to read and interpret technical documents, product manuals, and installation instructions
Proficiency with Microsoft Office (Excel, Word, Outlook, Teams), Windows OS
Solid math skills (fractions, percentages, ratios, basic calculations)
Ability to solve practical problems and handle varied tasks with some standardization
Preferred
Bachelor's degree in Business or related field preferred
Experience with JDE Edwards a plus
Familiarity with takeoff software such as Adobe or Bluebeam
Benefits
Comprehensive medical, dental, and vision coverage, plus life and disability insurance.
A robust well-being program with an opportunity to receive an extra day off and more.
A strong retirement savings program with 401(k), company match, and profit sharing.
Paid holidays, vacation time, and personal/sick days each year.
Company
Rite-Hite
Rite-Hite is a manufracturer of loading dock equipment, industrial doors, safety barriers, HVLS fans, industrial curtain walls.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
M
Marc Sundquist
President & CEO at Rite-Hite Doors
Recent News
2025-10-30
vcnewsdaily.com
2025-10-30
Company data provided by crunchbase