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Gifthealth · 2 hours ago

Vice President of Pharmacy

Columbus, OH

Full-time

Hybrid

Director/Executive

10+ years exp

Gifthealth is revolutionizing healthcare by simplifying prescription management and health services. The Vice President of Pharmacy will oversee pharmacy dispensing operations, ensuring efficiency, compliance, and alignment with company growth goals while leading multiple operational teams.

Health CarePharmaceuticalSoftware

Responsibilities

Provide executive oversight and direction across pharmacy operations, facilities, warehouse, and intake to ensure seamless coordination and best-in-class performance

Define and achieve SLAs, KPIs, and OKRs that measure fulfillment accuracy, throughput, cost efficiency, and patient satisfaction

Develop scalable operational strategies that support Gifthealth’s growth, automation initiatives, and expanding partnerships

Lead alignment between pharmacy, supply chain, technology, and compliance functions to ensure continuity and efficiency across operations

Collaborate with executive leadership to translate organizational goals into actionable and measurable objectives

Lead the design and execution of operational processes that drive efficiency, accuracy, and compliance across all pharmacy workflows

Oversee prescription intake, verification, fulfillment, packaging, and shipping, ensuring precision and on-time delivery

Ensure automation systems, robotics, and workflow tools operate reliably and efficiently to maximize throughput

Partner with Supply Chain and Warehouse leadership to ensure packaging, materials, and logistics support volume and service demands

Utilize data and analytics to identify opportunities for continuous improvement and performance optimization

Drive a culture of excellence in execution, fostering urgency, accountability, and results-driven performance

Partner with Legal, Compliance, and Quality to operationalize regulatory requirements across all pharmacy sites, ensuring alignment with FDA, DEA, URAC, and state Board of Pharmacy standards

Oversee adherence to controlled substance, cold chain, and prescription handling regulations

Support audit readiness and ensure all pharmacy and fulfillment operations meet accreditation standards

Collaborate with Compliance to review, refine, and implement SOPs that align operational workflows with regulatory expectations

Partner with Engineering and Product teams to advance pharmacy automation and robotics integration

Monitor and evaluate technology performance, ensuring systems support productivity goals and compliance requirements

Leverage data-driven insights to improve automation logic, reduce manual intervention, and enhance order accuracy

Identify and implement emerging technologies that enable scalable pharmacy and hub operations

Lead and inspire a cross-functional leadership team overseeing pharmacy, intake, and warehouse operations

Build a high-performing, fast-moving organization that thrives under high volume and complex operational demands

Foster a culture of collaboration, adaptability, and continuous improvement across all teams

Develop leadership capabilities within reporting teams, ensuring alignment with Gifthealth’s values and performance standards

Champion employee engagement, clear communication, and operational transparency

Define and track operational KPIs tied to accuracy, productivity, turnaround time, compliance, and cost efficiency

Review and analyze performance metrics to identify trends, risks, and improvement opportunities

Partner with Finance to manage budgets, control costs, and ensure responsible resource allocation

Deliver performance dashboards and operational insights to executive leadership and stakeholders

Lead quarterly operational reviews, setting forward-looking performance targets and action plans

Qualification

Pharmacy OperationsAutomation SystemsRegulatory ComplianceLeadership ExperienceData AnalyticsStrategic ExecutionCross-Functional Team LeadershipContinuous ImprovementCommunication SkillsProblem-Solving Skills