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DOLCE&GABBANA · 5 hours ago

Senior Client Advisor - Cabazon Outlet

Cabazon, CA

Full-time

Onsite

Mid, Senior Level

$20/hr - $23/hr

3+ years exp

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Senior Client Advisor career opportunity available at our Cabazon Outlet. This role involves providing a unique and sophisticated experience to clients while supporting the boutique’s leadership team, coaching the sales team, and ensuring operational excellence and brand standards are maintained.

ApparelFashionJewelryShoesShopping

Responsibilities

Provide impeccable service to our clients and be a true ambassador of the brand, ensuring that every client is treated according to the Dolce & Gabbana expectations

Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony

Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment

Mentor and coach team members, sharing best practices and product knowledge

Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration

Build and maintain a strong client portfolio through proactive outreach and use of clientele tools

Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current clients, appointment selling and client acquisition

Create personalized, versatile, and timeless silhouettes for clients

Act as MOD when required, overseeing floor operations and team coordination

Execute opening/closing procedures and hold store keys as needed

Provide insights into fashion trends and luxury market developments

Maintain visual merchandising standards and support inventory processes

Foster a collaborative and professional store environment

Perform additional duties as assigned