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Cornerstone Defense · 1 month ago

Business Process Analyst

Reston, VA

Contract

Onsite

Entry, Mid Level

2+ years exp

Cornerstone Defense is a company that supports U.S. operations worldwide through various intelligence and cyber technologies. They are seeking a Business Process Analyst responsible for creating, documenting, maintaining, and enhancing client-specific business processes and rules databases, while also participating in the operation of the Level 1 Help Desk.

ArchitectureCloud InfrastructureInformation TechnologyNetwork Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop and maintain a fundamental understanding of Federal Acquisition Regulation (FAR), policies, and practices. Maintain currency with FAR policies and practices by attending continuing education courses, participating in research assignments, and self-initiated exploration of related publications

Develop the skills required to maintain, enhance, and test client agency KBs by gaining a complete understanding of team procedures and toolsets, and through the successful completion of staff training exercises and individual KB assignments (tasks)

Perform Knowledgebase configurations, logic, implementation, and business process verification/testing

Analyze Regulatory changes and determine their impact on client products

Analyze business and user needs, document user requirements, and translate into accurate specifications

Achieve proficiency in all major client products, including the AAMS software suite, through internal staffing training, self-guided tutorials, and daily exposure to individual product feature sets

Obtain competency in Level I customer support functions and internal helpdesk procedures through call monitoring and participate in helpdesk activities/functions

All other duties as assigned

Qualification

Federal Acquisition RegulationAAMS software suiteMicrosoft OfficeAnalytical capabilitiesCustomer supportLogic structuresFederal financial systemsCommercial accountingFederal government contractingTeam collaborationVerbal communicationWritten communication