Senior Technical Account Manager jobs in United States
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Paxos · 3 hours ago

Senior Technical Account Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$144K/yr - $169K/yr
date5+ years exp

Paxos is on a mission to modernize financial infrastructure and open the world’s financial system to everyone. The Senior Technical Account Manager will manage technical administration, integration, and operational execution to support account plans and customer needs, while driving product adoption and ensuring successful integrations.

BlockchainCryptocurrencyFinancial ServicesFinTech
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Partner with technical and operational teams at the customer to implement Paxos products and services post sale, spanning Brokerage, Money Movement, Orchestration and Tokenization / Dashboard. This includes customer education, project management, test design, best practice recommendations, answering technical questions, and testing support
Prioritize and deliver daily technical/operational requests across a broad book: intake, prioritization, routing to technical support when appropriate, SLAs, and crisp status to AMs and client counterparts
Own integration health and reliability: monitoring and alerts, error recovery, reconciliations, data quality checks, and environment hygiene from sandbox to production
Run change management: releases, API/schema/version updates, configurations and entitlements, keys/certs, IP allowlists, and maintenance windows—with tested runbooks and rollback plans
Execute integration work aligned to the account plan: enable new capabilities, modify integrations, validate, roll out, stabilize; provide implementation consulting (patterns, test plans, go‑live readiness)
Codify and propagate shared learnings at scale: publish patterns, FAQs, runbooks, and build usage/SLA/error reporting so the team rarely solves the same problem twice

Qualification

API integrationsImplementation ConsultingTechnical acumenProject managementStakeholder managementCommunication skills

Required

5+ years of Implementation Consulting or Technical Account Management experience in enterprise SaaS/fintech/financial services
Track record of delivering complex technical implementations spanning multiple quarters with Enterprise Customers
Strong technical acumen with ability to lead API integrations
Experience managing complex stakeholder relationships
Excellent project management and communication skills

Benefits

Equity
Bonuses based on both your individual performance and company performance

Company

Paxos

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Paxos is a regulated financial institution building infrastructure to enable movement between physical and digital assets.
dateFounded in 2012
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.paxos.com

H1B Sponsorship

Paxos has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (12)
2022 (6)
2021 (14)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$543.48M
Key Investors
MercadoLibreAlameda ResearchOak HC/FT
2022-01-20Corporate Round
2022-01-01Series Unknown· $5M
2021-04-29Series D· $300M

Leadership Team

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Charles Cascarilla
CEO and Co-Founder
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Richmond Teo
Co-Founder, CEO Asia

Recent News

Canaan Partners
Canaan Partners Portfolio
2025-12-26
globalventuring.com
Paxos racks up $142m
2025-12-26
Hartford Business Journal
Essex fintech raises $4.2M seed round backed by Connecticut Innovations
2025-12-26
Company data provided by crunchbase