Motivate LLC · 4 months ago
Operations Director
134 Morgan Ave, Brooklyn, NY 11237, USA
Full-time
Onsite
Director/Executive
$130K/yr - $140K/yrMotivate LLC is a premier micromobility service operations and infrastructure expert, delivering bikeshare operations management services. They are seeking an experienced Director of Operations to provide planning, leadership, and oversight to ensure operational success and drive process improvements for all aspects of inspection, maintenance, and repair of the bike share fleet in the greater New York City area.
ConsultingFleet ManagementLogisticsTransportation
Responsibilities
You lead teams by example to drive engagement and outcomes
You provide operations and repair/logistics expertise to consistently drive results to meet and exceed established targets
Take ownership for assigned aspects of operations, including budget and labor cost management, operational plan, and P&L responsibility, achieving expected margins
Facilitate external relations, building trust and a positive and productive relationship with our customer, through partnership and regular communications
Hire, train, develop, engage, and provide overall leadership for managers overseeing teams of mechanics, both warehouse and field-based, through the full employee cycle
Provide oversight for large-scale training evolutions to enforce standardization of repairs
Oversee the collection, analysis, and utilization of data to drive business decisions and monitor/report on fleet performance and cost-efficiency
Plan and oversee the execution of operations, quality control measures, and overall inventory control, optimizing the repair process, shop throughput, and mechanics’ skill levels and capacities
Plan, prepare, and oversee the execution of system-wide undertakings and process improvements to further increase efficiency and effectiveness in obtaining KPIs, established metrics, and team management strategies
Drive and implement safety initiatives within the department to maintain a safe work environment, ensuring all safety and operational standards are met or exceeded
Qualification
Required
Undergraduate degree in business, operations, project management, or related field
Prior experience managing operations teams
Prior success in an operational leadership role with a record of meeting targets
Experience with implementing and enforcing consistency in safety standards
Years of experience successfully leading/overseeing a management team
Experience with scheduling, hiring, training, coaching and accountability
Strong written and verbal communication skills
Ability to analyze complex data sets and use that information to react effectively
Proven record of successfully directing multiple projects simultaneously
Understanding of the importance of keeping information confidential
Well-versed in Microsoft Office and various operational applications
Ability to learn new software and hardware components quickly
Flexibility to travel and work during off hours and weekends
Ability to work in a mixture of warehouse, office, and field work environments
Preferred
Prior experience with a union and/or seasonal workforce
Tableau and database and data visualization skills
Benefits
Comprehensive medical, dental, and vision plans
Life, accidental death, long-term and short-term disability insurance options
Paid time off and sick time
Paid parental leave
401k retirement plan with company match
Free annual bike share membership
Opportunities for growth
Company
Motivate LLC
With nearly 15 years of expertise, we’re the pioneers and industry leaders in micromobility operations.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Albert Grice
Chief of Staff to CEO
Grant Barkey
Chief Administrative Officer (CAO)
Company data provided by crunchbase