Valvoline Global Operations · 23 hours ago
Enterprise Architect - Customer Experience
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expValvoline Global Operations is a pioneer in the automotive and industrial solutions industry, committed to innovation and sustainability. The Customer Experience Enterprise Architect will guide the enterprise through digital transformation and optimize initiatives to achieve targeted business outcomes related to revenue growth and cost mitigation.
Oil and Gas
Responsibilities
Manage and Plan the IT Portfolio:
Support Portfolio Modernization and Develop Roadmaps
Lead analysis of the IT environment to detect critical deficiencies and recommend solutions for improvement
Identify opportunities for rationalization/standardization of solutions based on the analysis
Lead the development of an implementation plan for the digital enterprise architecture, based on business requirements and the varying IT strategies for project-driven or product-driven delivery teams
Support Solutions Delivery
Develop and apply standards and minimal viable architectures through the EA governance model. Clarify accountability and provide the focal point for agile, effective and efficient decision making
Facilitate a collaborative relationship across architecture community, product management and product delivery teams
Collaborate with delivery teams to ensure consistency with the enterprise architecture, as well as to leverage shared technologies, tools and processes that impact speed to value and time to market
Collaborate with infrastructure teams to ensure consistency with the enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture
Formulate Strategy and Guide Execution:
Work with Business and Leadership Stakeholders to Develop Strategy
Understand the disruptive forces and the business’s economic and financial levers that are susceptible to digital transformation to effectively guide investment decisions
Lead the analysis of business and operating models, market trends and the technology to determine their potential impact on the enterprise’s business strategy, direction and architecture to construct future- and current-state business models
Connect Strategy to Execution
Facilitate business and IT alignment through a collaborative, supportive and consultative manner, driving the organization’s digital business strategies and balancing innovation and growth
Translate and execute business strategy to achieve the organization’s targeted business outcomes by leading the development of an implementation roadmap for the digital enterprise architecture
Provide viable options and visibility into execution issues
Relationships with Peers and Business stakeholders and other EA’s:
Identify and manage the relationship between people, processes, information, technology and other components of the enterprise
Provide consultative advice to business leaders and other stakeholders on investment decisions about changes to business and operating model and how technology can enable it
Lead and facilitate interaction with business leaders, product managers and product owners to make them understand the risks and implications of the product decision to organization
Facilitate Innovation:
Assess disruptive forces impacting the organization and identifies technology-enabled innovation opportunities that enables business strategy
Scan emerging technologies and the business ecosystem for major disruptive technology and non-technology trends (trendspotting) that affect business. Provides practical advice and best practices to take advantage of new, or emerging, opportunities and successfully deliver the expected business outcomes
Detail potential competitive threats from digital enterprises and other competition
Track and applies innovative technologies, integrating them into the business and operating model to assess their potential; use agile and lean approaches to evolve and manage innovation
Run pilots to create new products and services and integrate them into steady-state operations
Bring Alignment Across Business and IT:
Lead analysis of the business’ future goals and future (and current) IT environment to detect critical deficiencies and recommend solutions for improvement to drive the business toward its targeted outcomes
Identify organizational requirements for the resources, structures and cultural changes necessary to support the enterprise architecture
Work with the Digital Director, Digital CEO leaders, solution architects and other IT leaders to find the right organizational design to drive business-outcomes
Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion
Qualification
Required
Master's or bachelor's degree in business, computer science, computer engineering, system analysis or a related field of study, or equivalent experience
Minimum 10+ years of business and/or IT experience required
Preferred
10+ years of business experience in strategic and operations planning and/or business analysis
10+ years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment
10+ years of Enterprise Business process design and implementation
7+ years of Ecommerce, CRM, Enterprise Content Management and other digital tools
5+ years of SAP Commerce Cloud (Hybris), S/4, HANA, Sales Force, DocuSign etc
3+ S/4 Hana User Experience (UX) implementation process
2+ years integration experience with other process areas
2+ years leadership experience on large enterprise implementation projects
Prefer global experience having worked and supported multiple regions
Company
Valvoline Global Operations
Valvoline Global Operations is a worldwide leader in automotive and industrial solutions.
1001-5000 employees
H1B Sponsorship
Valvoline Global Operations has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (5)
Funding
Current Stage
Late StageLeadership Team
Jamal Muashsher
President and CEO
James Holms
Chief Financial Officer
Company data provided by crunchbase