Host/Hostess jobs in United States
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One&Only Resorts · 1 day ago

Host/Hostess

One&Only Resorts is dedicated to creating joyful experiences for their guests. The host/hostess role involves greeting customers, managing reservations, and ensuring exceptional service standards while collaborating with the culinary and beverage teams.

HospitalityHotelResortsRestaurants

Responsibilities

Greeting guests as they enter and putting them on a waiting list as necessary
Providing guests with menus and answering any initial questions
Seating guests at tables or in waiting areas
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
Engaging with guests to ensure they're happy with food and service
Responding to complaints and helping to resolve them
Answering phone calls, taking reservations, and answering questions
A knowledge of the menu
Helping with other positions in the restaurant as needed
Providing great customer service
To assist with any other duties that are required by members of the management team

Qualification

Customer serviceTIPS certificationFood Handler's certificationCommunicationCatering operations knowledgeHigh-standard hotel experience

Required

At least 2 years' experience
Workplace training from within a high-standard hotel environment
Knowledge of catering operations and beverage practices within the catering industry
Excellent communication skills
Montana state approved TIPS certification
Food Handler's certification

Preferred

Experience in 5•, luxury resort

Benefits

Medical insurance - 80% of premium paid by employer
Health Savings Account with $50 employer contribution per pay period
Dental, vision & life insurance - 100% of premium paid by employer
5 weeks of PTO (Paid Time Off)
8 paid holidays
Uniform provided & complimentary laundering
Complimentary transportation to/from resort
Complimentary meal per shift
Subsidized housing based on availability
Discounts at F&B outlets on property
14 nights per year at $100/night at Kerzner Properties worldwide
Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Company

One&Only Resorts

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One&Only Resorts and Private Homes are havens of outstanding style & service that place one in the heart of every fascinating environment.