Cisco · 2 weeks ago
Technical Lead, Software Engineer - AI Assistant
Milpitas, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$211K/yr - $305K/yr
10+ years expCisco’s AI team is seeking a Senior Technical Leader to join their AI Canvas Partner Integrations team. This role involves architecting and integrating AI services to enhance Cisco's product portfolio, collaborating closely with cross-functional teams to ensure seamless integration and developer experience.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Architect and lead technical integration of major Cisco product lines (e.g., Webex, Meraki, ThousandEyes, AppDynamics) by integrating frameworks for seamless deployment of AI agents across Cisco’s network, collaboration, and observability domains
Develop APIs, SDKs, and microservices enabling data, model, and workflow interoperability between Canvas and Cisco products
Lead end-to-end development of the AI Canvas Developer Portal—a self-service hub for developers to access APIs, SDKs, documentation, sample apps, and sandboxes
Integrate telemetry, analytics, and feedback loops to measure developer engagement and continuously improve the experience
Drive technical strategy and roadmap for Cisco + Canvas integrations aligned with Cisco’s AI-first strategy
Design and build effective interfaces between AI services, ensuring smooth communication and data exchange while adhering to security and performance requirements
Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes
Collaborate with LLM engineers to optimize prompt-tool interactions
Serve as a senior architect and mentor for cross-functional engineering teams
Qualification
Required
10+ years in software engineering, systems architecture, or platform development
3+ years of experience in software engineering, with recent exposure to AI assistants
Expertise in building scalable, production-grade AI services leveraging public cloud infrastructure, containerization (Kubernetes, Docker), and CI/CD pipelines
Hands-on experience creating enterprise Generative AI solutions using prompt engineering, LLM fine-tuning, and orchestration tools (e.g., LangChain, LlamaIndex, Semantic Kernel, AutoGen) integrated in public cloud ecosystems
Hands-on experience with NLP techniques including text classification, sentiment analysis, NLG, and working with large language models
Familiarity with AI/ML pipelines, MLOps, or AI infrastructure platforms (e.g., Vertex AI, OpenAI, AWS Sagemaker)
Hands-on experience with Python, Go, TypeScript, React and API frameworks (GraphQL, REST)
Deep understanding of developer experiences principles and portal/platform architecture
Excellent communication and leadership skills, with the ability to influence cross-functional stakeholders
Preferred
Experience in security focused Saas providers
Prior experience building developer portals or marketplace
Familiarity with AI governance or compliance in enterprise settings
The capacity to think critically and tackle complex, innovative problems in the field
A willingness to continuously learn and adapt, crucial in the ever-evolving field of AI
Background in leading open-source or internal developer tooling initiatives
Benefits
Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase