PACO Group, Inc. · 4 months ago
IT Manager - MTA Second Avenue Subway Phase 2
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$60/hr - $79/hr
8+ years expPACO Group, Inc. is a CM/PM firm delivering complex public infrastructure with precision and care. They are seeking an IT Manager to support the Second Avenue Subway Phase 2 project by ensuring stable, secure, and performant business applications and end-user services.
Civil EngineeringConstructionConsultingProject Management
Responsibilities
Ensure stable operation of all business applications—including internal and external websites—to meet project needs
Oversee implementation of new software and technologies; manage database maintenance and performance
Diagnose and resolve complex hardware, software, and network issues; escalate when appropriate
Prioritize incoming work across teams to align with project milestones and operational demands
Collaborate with cross-functional groups to resolve integrations and drive enterprise initiatives
Organize and facilitate office move logistics in accordance with IT standards, practices, and procedures
Provide frontline, daily end-user support; anticipate issues and advise users on next steps
Lead continuous improvement—track incidents, manage problems, and report metrics to stakeholders
Qualification
Required
Bachelor's in Computer Science, Information Technology, or related field and 8 years of progressive, relevant IT experience; or, in lieu of degree, 12 years of progressive, relevant IT experience
Demonstrated problem-solving, teamwork/collaboration, communication, initiative, and leadership
Communicate clearly with technical and non-technical audiences; ensure accountability and drive results
Anticipate problems, take initiative, and execute solutions in a fast-paced environment
Balance multiple priorities—triage effectively and meet deadlines under pressure
Build strong partnerships with Operations and Development to remove barriers to productivity
Analyze IT asset portfolios and recommend cost-effective optimization strategies
Enterprise systems administration (Windows/Linux), identity & access (AD/Azure AD)
Networking fundamentals—LAN/WAN, VPNs, firewalls, and monitoring
Database platforms and performance tuning (e.g., SQL Server/Oracle)
Microsoft 365/Azure administration and collaboration tools
ITSM platforms for incident, problem, and change management (e.g., ServiceNow/Jira)
Preferred
12+ years of technical experience supporting enterprise environments
Benefits
401(k) and 401(k) Employer Matching
Health Insurance
Dental Insurance
Group Life Insurance, LTD and AD&D
Paid Time Off
Paid Holidays
Professional Development Assistance
Company
PACO Group, Inc.
PACO believes that reputation is not just a buzzword, but a fundamental aspect of any organization's success.
51-200 employees
H1B Sponsorship
PACO Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Frank Otero
President & CEO
Recent News
Government of Canada
2025-11-14
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