Ryerson · 5 days ago
Senior Account Manager
Ryerson is a leading provider of industrial metal products and services, committed to excellence and customer service. They are seeking a Senior Account Manager to build and nurture customer relationships, manage accounts, and drive business development in the metals industry.
Customer ServiceIndustrialManufacturingSupply Chain ManagementWarehousing
Responsibilities
Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives
Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives
Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions
Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth
Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities
Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson’s ability to assist customers in adapting to change
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
Qualification
Required
Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience
Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired
Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or individual environment
Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality
Highly motivated with a demonstrated ability to build strong relationships quickly
An aggressive, competitive, and self-motivated attitude is essential
Company
Ryerson
Ryerson is a manufacturing company that engages in the production and distribution of metal and stainless steel products.
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-08-03Post Ipo Secondary
2016-07-19Post Ipo Equity
2014-08-13IPO
Leadership Team
Recent News
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