Eva's Village · 2 days ago
Admissions Coordinator
Paterson, NJ
Full-time
Onsite
Entry, Mid Level
1+ years expEva's Village is a facility focused on Substance Use Disorder and Mental Health treatment programs. The Admissions Coordinator is responsible for managing client admissions and discharges, conducting pre-admission screenings, and ensuring compliance with admission documentation and eligibility criteria.
Health CareNon ProfitSocialWellness
Responsibilities
Embodies Eva’s Village’s core values, voice, and tone to provide an exceptional and effective experience for our clients, funders, employees, and volunteers
Manages client pre-admission screenings, intake appointments, admissions into treatment programs, and discharge scheduling
Possesses an understanding of confidentiality rules and regulations related to 42 C.F.R. Part 2 and HIPAA standards
Must be able to work independently and complete assignments with minimal supervision
Good interpersonal and customer service skills required
Must maintain a professional demeanor and perform duties effectively in stressful/emergency
Must be able to maintain objectivity and deal diplomatically with all callers to the Admissions Department
Maintains statistical data for the Admissions Department, including information on client referral sources and local, state, and federal funding sources
Assists as directed in the development and implementation of outreach efforts with public and private programs and social services agencies
Participates in administrative and clinical staff meetings within the agency
Maintains effective interdepartmental communications
Performs other duties, assignments, and responsibilities as deemed necessary and/or identified by their direct supervisor
Conducts pre-admission telephone screening interviews with all prospective clients and/or identified referral sources seeking admission to Eva’s Village Substance Use Disorder (SUD), Mental Health (MH), and/or Co-Occurring treatment programs
Evaluates prospective clients during pre-admission telephone screenings for psychological, social, and physiological signs and symptoms of substance use disorders (SUD), Mental Health (MH) disorders, and/or Co-Occurring Disorders
Determine individuals’ appropriateness and eligibility for program admission and/or referral
Identifies any coexisting conditions (e.g., medical, psychiatric, or physical) that may require additional professional assessments and/or supportive services
Adhere to all applicable laws, regulations, and agency policies & procedures governing substance use disorder, mental health, and/or co-occurring treatment services
Assess prospective clients using the Addiction Severity Index (ASI)
Complete and compile the following screening/assessment tools for the clients Electronic Health Record, as per the New Jersey Substance Abuse Monitoring System (NJSAM)
Level of Care Index (LOCI)
Diagnostic and Statistical Manual of Mental Health Disorders-Text Revision (DSM-5-TR)
Daise
Admission Module
Clinical Authorization
Provide orientation to the prospective client on the agency's policies, business hours, fee schedules, service provisions, client rights, criteria for admission, treatment, and discharge
Maintains up-to-date knowledge of current and available community resources
Manages time effectively and prioritizes work demands appropriately
Answer incoming phone calls and respond to emails in a timely and professional manner
Handles client and customer inquiries via phone and email
Conducts follow-up calls with clients and referral sources as needed
Qualification
Required
Bachelor's degree in counseling, social work, or other human services required
CADC required, LCADC preferred
1-5 years' experience in substance use disorder and/or mental health treatment field
Knowledge of substance use disorder and mental health disorder treatment
Knowledge of prevention, treatment, and recovery supports services and resources
Knowledge of the bio-psychosocial model, DSM-5-TR Mental Health Disorders and Diagnosis
Knowledge of the American Society of Addiction Medicine (ASAM) criteria
Understanding confidentiality rules and regulations related to 42 C.F.R. Part 2 and HIPAA
Ability to speak, read, and write English
Must be able to work independently and complete assignments with minimal supervision
Good interpersonal and customer service skills required
Must maintain a professional demeanor and perform duties effectively in stressful/emergencies
Must be able to maintain objectivity and deal diplomatically with clients and family members
Preferred
Master's degree in counseling, social work, or other human services field preferred
Company
Eva's Village
Eva's Village provides hungry, homeless and addicted people with food, housing and medical care.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase